Quality Equipment
Location
Wilmington, NC | United States
Job description
PURPOSE
Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in-store customer service, assists with overall organizational promotion, and assists with parts stocking duties. May assist the Parts Manager in maintaining accurate and on-time reports and records (both customer and internal) relative to the parts department’s operations within the dealership.
BASIC FUNCTIONS AND RESPONSIBILITIES
· Promotes and sells products and/or services to meet customer needs
· Supplies Service Technicians with parts, as required (assists Service Writer, if applicable)
· Assists with preparing and maintaining showroom merchandise displays
· Verifies receipting in of parts shipments and assists with placing Machine Down and Stock Orders
· Assists in pulling and shipping parts and product transfers between branches
· Assists in keeping parts department, showroom and parts warehouse clean and orderly
· Reports and follows up on parts shortages by reporting issues to the Parts Manager
· Assists in maintaining all departmental tools and equipment
· Provides after hours parts phone service, when necessary
· Other duties as required, for overall location functionality
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS
· High School Diploma or equivalent experience
· Basic data entry/keyboarding skills
· Basic parts and machinery knowledge
· Ability to use the John Deere Parts related computer application
· Ability to work in a team environment
· Ability to work extended hours and weekends
· Ability to operate a forklift, preferred
· Valid driver’s license required for potential driving situations, preferred
PHYSICAL DEMANDS
· Weight Requirements: Lifting up to 50 lbs.
· Mobility: Squatting, bending, lifting, reaching, twisting, standing, sitting and repetitive keyboarding for long duration of time
· Visual: Working with smart devices and manuals
· Driving: Occasional – Short and long distances
· Dexterity: Ability to grasp and manipulate standard tools and office equipment
· Noise: Medium to High
Job tags
Salary
