Seminole Gaming
Location
Hollywood, FL | United States
Job description
NATURE OF WORK
The incumbent in this position is responsible for conducting in-depth background and financial investigations for all team members, team leaders, key persons, suppliers, employees, and all applicants for licensure under the Seminole Tribal Gaming Commission, ensuring compliance with all applicable Commission policies, directives, administrative rules and state laws. This position reports to the Gaming Background & License Manager or designee and is a non-exempt position.
ILLUSTRATIVE TASKS
The listed duties are only illustrative and are not intended to describe every function that may be performed by this position. The omission of specific statements does not preclude management from assigning specific duties not listed, if such duties are a logical assignment to the position.
Conducts in-depth background and financial investigations for all team members, team leaders, key persons, suppliers, employees, and all applicants for licensure under the Seminole Tribal Gaming Commission, ensuring compliance with all applicable Commission policies, directives, administrative rules and state laws.
Collects, analyzes, and identifies information which reflects positively or negatively upon an applicant’s suitability. Examines and evaluate personal and business financial records to determine source adequacy and suitability of funds.
Researches and identifies utilizing on-line services to gather information regarding credit history, criminal record, if any, etc. Researches and identifies other individuals and sources which may possess information relevant to the suitability of an applicant.
Coordinates with operations personnel and the on-site gaming clerk to gather necessary information when needed.
Complete all investigative work and reports with a maximum amount of proficiency, effort, and accuracy in accordance with Standard Operating Procedures, Case Management System, and Commission standards, in a timely manner.
Ability to establish and maintain effective working relationships with the STOF tribal community, general public, co-workers, elected and appointed officials.
Prepares comprehensive investigative reports, or portions thereof, from rough draft to finished product. Prepares standard and non-standard correspondence, document all work performed, and maintain files containing work papers and supporting documentation.
Enters accurate information in the Case Management System and ensures the integrity and accuracy of the information.
Adheres to all investigatory schedules, practices, and deadlines. Meets goals as established in the Commission’s performance metrics. Complies with requested performance appraisal activities.
Monitors and follows up in regards to assigned investigations and advise supervisors of their progress and matters of concern to the Commission.
Develops and maintains positive working relationships with federal, state, and local law enforcement officers as necessary to conduct investigations effectively.
Remain apprised of current regulatory, financial, and law enforcement issues pertaining to the gaming industry.
Attends, participates and successfully completes training in background investigation techniques, principles, and practices, and conducts simple and complex background investigations.
Collaborates with the other Section Investigators and during investigations section planning, as assigned.
Adheres to all Seminole Tribe of Florida’s policies and procedures. Ensures compliance and adheres to all policies and procedures applicable to the Gaming Section.
Performs additional related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Interest in the Seminole history, culture and organizational structure.
Knowledge of requirements established by the Seminole Tribal Gaming Commission for issuance of a class I gaming license.
Familiarity with on-line services to gather information regarding credit history, criminal records, etc.
General knowledge of surveillance operations.
Knowledge in investigations, law enforcement, law or gaming per the Seminole Tribal Gaming Code.
Ability to prepare reports and accurate documentation using computer-based applications.
Ability to conduct investigative interviews effectively.
Ability to analyze issues objectively and promptly.
Demonstrated time management skills.
Demonstrate effective communication skills and excellent phone etiquette.
Ability to deal with complex situations and investigations successfully.
Ability to learn and utilize financial investigation techniques, conduct financial investigations.
Ability to utilize problem-solving techniques.
Ability to work independently.
Ability to collaborate and foster team building.
Ability to serve the Tribal community, the public and fellow employees with honesty and integrity.
Ability to establish and maintain effective working relationships with the STOF tribal community, general public, co-workers, elected and appointed officials.
MINIMUM REQUIREMENTS
High School diploma or GED equivalent is required. A minimum of two (2) years in a related field, or prior experience in an administrative or clerical capacity is required. Ability to meet standards established in order to obtain and maintain active the Employee Gaming License, is required. Possession of a valid Florida Driver’s License is required. Demonstrate excellent interpersonal and organizational skills. Demonstrate excellent written and verbal communication skills. Demonstrate proficiency in MS Excel, MS Word, and Outlook. Ability to meet standards for a Key License and thereafter to pass random drug testing is required. Ability to travel and work a flexible schedule including evenings, weekends and holidays. Due to the nature of the business, all applicants must be 21 years of age or older.
PHYSICAL DEMANDS
Typically, the incumbent may sit comfortably to do the work; this position may require some field work while checking on the statuses of specific projects. There will be occasional walking, standing, bending, carrying of light items (e.g., books, papers, etc.). Driving a company vehicle may be required.
WORKING CONDITIONS
Works in a clean, air-conditioned office area, with little noise.
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