State of Vermont
Location
Newport, VT | United States
Job description
Plans, assigns, and reviews the work of eligibility and case management staff. Evaluates performance of staff and reapportions workload as necessary. Interprets policies, procedures, program regulations, and directives and provides technical assistance as necessary. Confers with other district and central office staff, as well as staff in other agencies regarding general problem areas or individual cases. Assesses staff training needs through performance monitoring and develops and administers district trainings for new and experienced staff. Performs monthly case reviews and tracks employee trends and performance to provide growth opportunities for employees. Trains and encourages staff in promoting client participation in programs to achieve self-sufficiency. May assist in training staff of contractual agencies. Addresses client complaints and addresses staff conflicts within the office. Participates in district implementation of Welfare-To-Work programs and in supervision of case managers. Assists the district director in developing needed community resources and familiarizing staff with existing resources. May provide information or trainings on Department programs to community groups. Regularly provides and reviews a variety of statistical and quality control reports and other data. Participates as a member of the district management team. Acts on behalf of the district director in the latter's absence and makes decisions on issues such as General Assistance exceptions, vendor payments, housing assistance, and others. Performs special studies and surveys when required and participates in departmental task forces and committees. Assists district director in coordinating departmental programs with community service programs. Performs related work as required.
This position, Economic Services Supervisor (Job Requisition #49622) , is open to all State employees and external applicants.
If you would like more information about this position, please contact [email protected].
Resumes will not be accepted via e-mail. You must apply online to be considered.
Please note that multiple positions in the same work location may be filled from this job posting.
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.
Duties are performed primarily in a standard office setting within a district office. Some travel may be necessary, for which private transportation must be available. Stressful interaction with upset or emotional clients may occur. Staff workload may frequently be heavy.
High School diploma or equivalent AND five (5) years as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.
OR
Associates degree AND three (3) years as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.
OR
Bachelor's degree or higher AND one (1) year as a Benefits Program Specialist or Reach Up Case Manager or case management experience at the same level in a human services, employment and training or education field.
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
Want the specifics? Explore the Benefits of State Employment on our website.
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
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