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Location

Sterling, VA | United States

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Job description

Adecco is assisting an international shipping company in recruiting for a current Operations Specialist opening in  Sterling, VA.  This is for a contract-to-hire  opportunity. As an Operations Specialist, you will be responsible for working in a fast-paced operations call center. Apply now if you meet the qualifications listed below!

Responsibilities  for this Operations Specialist include, but are not limited to:

• Take incoming calls from our customers and provide excellent customer service.

• Process incoming orders and enter notes in the system.

• Answer questions on shipping rules & regulations, delivery alternatives, and other solutions provided by our organization.

• Provide price quotes as requested.

• Monitor packages & shipments to ensure arrivals and deadlines are met and more.

• Respond to problems, offer solutions, and ensure customers are responded to in a timely manner.

• Use an automated dispatch system to proactively identify breakdowns in the shipment process flow.

• Act through problem-solving to ensure quality service is provided to our customers.

• Handle incoming calls and deal directly with our couriers in the field.

• Dispatch local independent contractors and vendors for prompt pickup and deliveries.

• Update the system with all current and pertinent information.

Qualifications:

• At least 2 years minimum work experience.

• Ability to work evenings, nights, weekends.

• Good knowledge of geography and time zones

• Exceptional verbal and written communication skills

• Excellent problem-solving skills

• Type at least 30wpm.

• Must have great attention to detail.

• Ability to work in a fast-paced environment.

• Perfect attendance is a MUST!

• Candidates must have their own reliable transportation.

• Schedule: Full-Time – 2:00 pm-10:30 pm

The pay for this position is $22/hr. 6-month review raises $23 (with good standing).

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on  Apply Now to be considered for this Operations Specialist in  Sterling, VA,  or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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Job tags

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Salary

$22 per hour