Sr. Manager of Rewards and Incentives Strategy
Location
Santa Monica, CA | United States
Job description
GoodRx is America's healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare - and we've helped people save $60 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the Role The Senior Manager of Rewards & Incentives Strategy will lead business strategy for GoodRx's two consumer incentive programs, Consumer Discounts and Rewards. This role will work with cross-functional teams including Finance, Pricing, Product & Design to shape the evolution of these programs, from how they are managed & optimized internally to how they are presented to our users. A strong analytical foundation is essential to this role, as this leader will be expected to drive hands-on, data-led efforts to measure & improve the impact of these programs. This role is best suited for an enthusiastic problem-solver who is energized by bringing structure to complex and ambiguous business challenges, who can communicate effectively with senior stakeholders, and who enjoys operating cross-functionally to get things done: success in this position will mean re-shaping how GoodRx uses incentives to grow our business and ultimately deliver more savings for our users.
Responsibilities: - Map existing & ideal user journeys for our incentive programs & spend
- Deepen our understanding of the drivers & performance of our incentive programs by querying, analyzing, and presenting data to guide tactical and strategic decision-making
- Understand user behaviors across programs & platforms
- Where and how do we maximize incremental impact?
- Mapping economics across programs & user activities
- Partner with the pricing team to analyze and optimize new and existing offers
- Shape budget & investment decisions for our incentives programs across business lines
- Partner with product & design leadership to define ongoing feature roadmap across incentive programs
- Guide our consumer research & insights agenda to prioritize projects that clarify program evolution
- Build the growth case for unlocking further scale with these programs
Skills & Qualifications: - 8+ years experience in a strategy & analytics role
- Ability to ideate, organize, plan, prioritize, and execute analytical work
- Ability to translate analytical insights into action via strong partnership and communication skills with other key stakeholders
- Comfort with senior-level interaction & communication
- Advanced SQL skills, including ability to write maintainable, product-quality code
- Proficiency with Excel & PowerPoint / Google Slides
- Dashboarding & data visualization skills
- Experience in any of the following is a plus:
- Management consulting
- Analytics at a technology or healthcare company
- Experience with loyalty or discount programs
- Experience with these tools is a plus, but not required:
- Looker
- Dbt
- Redshift
- Databricks
At GoodRx, pay ranges are determined based on work locations and may vary based on where the successful candidate is hired. The pay ranges below are shown as a guideline, and the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, and other relevant business and organizational factors. These pay zones may be modified in the future. Please contact your recruiter for additional information.
San Francisco Office:
$151,000.00 - $242,000.00
New York and Seattle Offices:
$139,000.00 - $222,000.00
Santa Monica Office:
$126,000.00 - $202,000.00
Other Office Locations:
$113,000.00 - $182,000.00
GoodRx also offers additional compensation programs such as annual cash bonuses and annual equity grants for most positions as well as generous benefits. Our great benefits offerings include medical, dental, and vision insurance, 401(k) with a company match, an ESPP, unlimited vacation, 13 paid holidays, and 72 hours of sick leave. GoodRx also offers additional benefits like mental wellness and financial wellness programs, fertility benefits, generous parental leave, pet insurance, supplemental life insurance for you and your dependents, company-paid short-term and long-term disability, and more!
We're committed to growing and empowering a more inclusive community within our company and industry. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don't necessarily check every box outlined in the job description. Please still get in touch - we'd love to connect and see if you could be good for the role!
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $60 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit
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