Location
Virginia | United States
Job description
- Design and implement effective, high-impact technical and business solutions for Red Hat's customers with a focus on our emerging technologies
- Contribute to and share complex, reusable, and high-impact Services solutions across NAPS to help solve recurring customer problems
- Sell Red Hat's solutions using the business requirements of your customers to create unique Red Hat offerings
- Grow your territory through the development of internal business partnerships with the Field Sales team as well as alliance and partner programs
- Work with Sales Account teams to strategize, plan, and coordinate quarterly and yearly pursuits on Services sales
- Assist with negotiating statements of work with Customers and legal teams
- Accurately and consistently booking forecasts for your territory
- Ensure successful delivery of all projects, maintaining a high customer satisfaction level
- Navigate and proactively own escalation procedures
- Facilitate the end-to-end delivery of Red Hat Services sales opportunities within accounts, focusing on sales for net new and farming
- Coordinate customer managers who manage consultants, fostering a culture of collaboration within your team
- Experience in customer-facing positions as a professional services consultant or engineer, preferably within a technology or consulting organization
- Consulting program management, sales, or technical implementation experience
- Ability to craft and present complex solutions to internal and external customers
- Experience with cross-functional collaboration in a matrixed organization
- Experience adhering to open framework methodologies within project teams
- Understanding of the relationship between the services team and other teams like sales, customer success, engineering, and support
- Excellence in guiding and conducting presentations for customers and for internal audiences
- Effective communication skills with the ability to maintain Red Hat’s style of messaging and perspective
- Foundational understanding of services related to next generation Infrastructure-as-a-Service (IaaS) including hybrid cloud, Platform-as-a-Service (PaaS) including containers and/or Kubernetes, operations management and automation, agile methodologies, DevOps, CI/CD, edge computing, and the general system security accreditation process
- A passion for open source, software, tooling, and automation
- US Citizenship is required
The salary range for this position is $179,310- $286,830 OTE (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.
#LI-REMOTE #LI-AL2
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