Insurance Verification Specialist

Location

Stamford, CT | United States

Job description

Performance Optimal Health is a total health and wellness organization focused on empowering people to live better lives. Through our variety of services offered, we focus on the Four Pillars of Optimal Health – exercise, nutrition, recovery, and stress management. We have highly trained professionals that fit into all four categories, ultimately enhancing the client experience. Our brand focuses on quality over quantity and creating the best experience for each client at hand. 

As the organization continues to scale, we are looking to bring aboard an additional Insurance Verification Specialist within our team. We are seeking a passionate, client service focused, positive, and hard-working individual with a love for wellness and an excitement for Performance Optimal Health. This position includes but is not limited to explaining coverage and costs of service to patients, maintaining courteous and professional communication with clients, and working alongside our billing and front desk teams.

Cornerstones  
Performance Optimal Health is driven by five main cornerstones that are ever present and inform all actions and decisions regarding how we scale, what direction our business takes, and how we conduct ourselves. 

• We care from the core 
• We sweat the small stuff 
• We are teachers & scholars 
• We take ownership 
• We huddle 

Key Areas of Ownership (but not limited to): 

• Verifies coverage and explains cost of services prior to patient obtaining service. Discusses other service offered and prices as per request.​  
• Documents in billing system regarding communication of patient benefits.​  
• Creates notification of coverage and financial cost agreement for patient to sign.​  
• Communicates with front desk, therapist, and patient on any issues related to coverage terms and conditions.​  
• Provides patients with an explanation of their benefits and thoroughly answers all questions.​  
• Protect confidential patient health information (PHI) at all stages of the verification of benefits process 

• Maintains up to date information for patient accounts including correct demographic, authorization, and insurance carrier information.​  
• Adheres to documentation protocol and complies with all HIPAA rules and regulations 
• Attends training classes or webinars as directed as well as company and department meetings as required.​  
• Performs other related duties as assigned.​  

Requirements

• High School Diploma (Associates Degree is a bonus) 
• At least one - two years of experience in a related position 
• Strong verbal and written communication skills 
• Ability to work in a fast-paced, high-energy environment 
• Excellent client service and professional demeanor in communicating with staff members at all levels throughout the organization 
• Strong technical skills and proficiency with Microsoft applications 
• Ability to maintain confidentiality and professionalism 
• High degree of accuracy and attention to detail 
• Ability to work as part of a team as well as independently when needed 

Benefits

• Competitive Pay based on experience. 
• Medical/Dental/Vision 
• Generous PTO 

• 401K (& Match) 
• Access to facilities at all locations 
• Annual continuing education allocations 
• Growth potential within the organization 
• Mentorship 
• Internal and External Discounts 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. 

Job tags

Salary