Location
Rockford, IL | United States
Job description
POSITION SUMMARY:
Under the direction of the President, the incumbent plans and directs the overall Food and Beverage department including all F&B Front of House and Back of House operations. Provides a safe, effective, efficient, organized, quality oriented and profitable restaurant and beverage operations. The position ensures a high level of guest satisfaction with high quality of food, beverage and service.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Responsible for the overall leadership of the Food & Beverage
- Ensures the smooth operation of a fast-paced, multiple-outlet food & beverage department, including several restaurants, snack bar, and catering and bar
- Responsible for reviewing all staffing levels, working conditions and other matters which influence quality of guest service as well as profitability.
- Responsible for quality, consistency, and presentation of all food products delivered to guests.
- Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
- Ensures departments maintain compliance with all laws and regulations, gaming board rules and company policies and
- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget Reports budget concerns / deviations to the President.
- Creates effective cost control measures and standards to manage business levels and create a quality experience for guests consistently.
- Develops and administers operating and capital budgets.
- Negotiates items and prices with vendors ensuring profit margins are within acceptable levels. Works closely with purchasing to coordinate purchasing, receiving and or rotation of stock.
- Ensures that all areas are complying with controls and standards, responds quickly to remedy areas that need attention.
- Assures staff is certified in sanitation and safety techniques and complies with all sanitation and bureau of alcohol procedures and
- Assists the marketing department in menu planning for catering functions and events, and/or special
- Develops food and beverage menus and concepts that can best attract gaming
- Recommends to senior management operational enhancements that support initiatives and promote excellence.
- Monitors profit and loss statements to ensure objectives are met, and recommends corrective actions as required.
- Mentor and develop the food and beverage department by: managing work allocation, training, problem resolution, performance evaluation and the building of an effective and efficient team dynamic.
- Responsible for hiring, retaining, motivating, evaluating and direct food, and beverage staff, ensuring employees receive adequate guidance and resources to accomplish established
- Performs all other duties as assigned and adheres to all Illinois Gaming Regulations and Departmental Standard Operating
- Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
Attend seminars when needed
EDUCATION AND/OR EXPERIENCE REQUIREMENTS
(Related education and experience may be interchangeable on a year for year basis)
BS/BA degree in related field required. At least 10 years of management experience in the hospitality, entertainment, and/or food and beverage industry preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming
- Must successfully pass background
- Must successfully pass drug
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
- Proof of authorization/eligibility to work in the United
- Must be flexible schedule including nights, weekends, holidays with the understanding days off will
- Proficient in MS Office Computer
- Ability to sustain a high level of confidentiality and
- Must be able to address stressful situation with guests with dignity and the utmost tact and
- Prior experience opening new properties/outlets strongly preferred.
KNOWLEDGE OF:
- Pertinent federal, state, and local laws, codes, and Gaming regulations
- Principles of supervision, training, and performance
- OSHA Standards and reporting
ABILITY TO:
- Develop and administer goals, objectives, and
- Make unpopular and/or difficult decisions which benefit the organization in the short and long
- Be a strategic, ethical, and effective
- Withstand noisy and smoke-filled
- Select, supervise, train, and evaluate team
- Participate in the development and administration of goals, objectives, and
- Interpret and explain policies and
- Communicate clearly and concisely, both orally and in
- Establish and maintain effective working relationships with those contacted during
- Interpret and apply federal, state, and local policies, laws and
- Be flexible to work varying shifts and time schedules as needed
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