Maritime Chevrolet
Location
Greenwich, CT | United States
Job description
Cadillac of Greenwich is hiring an Automotive Service Advisor! General Motors experience a plus! Parts experience also preferred!
If you believe Customer Service is a true craft - one built on charisma, communication and thorough product knowledge - we want to talk to you!Service Advisor responsibilities include but are not limited to:-Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
-Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
-Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
-Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
-Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
-Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
-Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
-Meet requirements of the state and federal law for automobile repair and consumer protection.
-Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
At Cadillac of Greenwich we offer:
-Comfortable Shop Conditions
-Professional Work Environment
-Competitive Pay & Great Benefits
-Room for Advancement & Ongoing Training
Job tags
Salary
