Product Distribution Coordinator, Bureau of Hepatitis, HIV, and STI
Location
Long Island City, NY | United States
Job description
Company Description
Job Description Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.
As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City's yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.
Our Agency's five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a "response-ready" organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women's health
5) Mobilize against and combat the health impacts of climate change
Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism's impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.
Program and Job Description:
The NYC Condom Availability Program (NYCAP) works toward improving the accessibility, availability and acceptability of safer sex products for all sexually active residents of New York City.
The program works to accomplish these goals by: providing male condoms and other safer sex products to traditional and non-traditional venues, providing Condom 101 trainings and presentations at health departments, social service organizations, and other non-profits, and managing condom distribution contracts across the five boroughs of New York City. In 2022, NYCAP was responsible for the distribution of over 30 million safer-sex products across the five boroughs of NYC.
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
Processing and/ or approving NYCAP orders that come into the NYC Safer Sex Portal, NYCAP's Salesforce based online product ordering system
o Review program/applicant eligibility and process orders in accordance with established practice; document and track information as deemed appropriate.
o Assess, approve, and process orders
o Document and monitor product inventories on a weekly basis.
Assist the NYCAP Product Distribution Manager in the assessment and response to issues that may arise with NYCAP product line, product distribution and/or customer service related issues.
o Review and respond to incoming calls and email inquiries.
o Conduct spot-checks of partners' sites to assess, track program challenges and/or compliance.
o Conduct routine data-entry, data-tracking, data-management activities.
o Assist the Product Distribution Manager in implementing a quality assurance (QA) system that supports excellence in customer satisfaction.
Actively recruit sites for the NYC Condom Availability Program (NYCAP).
Provide assistance in securing and/or monitoring product stocks and implementing quality assurance (QA) systems to ensure high-levels of product quality and customer satisfaction.
Provide data support to the Director of NYCAP in relation to the product inventory and distribution.
Participate in Unit, Department, and Bureau-wide activities, including special events, tabling and NYCAP-related presentations.
Develop and maintain collaborative relationships with NYCAP's distribution partners.
As assigned, participate in NYCAP outreach, education, and distribution services.
As requested, represent NYCAP at relevant internal and external meetings and special events.
Other duties as assigned.
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver's license.
- Proof of Education according to the education requirements of the civil service title.
- Current Resume
- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting's "Minimum Qualification Requirements" section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
**LOAN FORGIVENESS
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF.
"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL"
Qualifications 1. A baccalaureate degree from an accredited college or university and two years of full-time satisfactory experience in: (a) developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, and evaluating health education programs; (b) presenting public health education programs; and/or (c) counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, and/or family planning; or
2. A master's degree from an accredited college or university in one of the following areas: public health education, education, public/community health administration, public administration or business administration and one year of full-time satisfactory experience as described in "1" above.
For Assignment Level II
In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level II, candidates must have two additional years of full-time
satisfactory experience, for a total of four years of experience for candidates with a baccalaureate degree, and two years for candidates with a master's degree.
For Assignment Level III
In addition to meeting the "Qualification Requirements" above, to be assigned to Assignment Level III, candidates must have three additional years of full-time satisfactory experience as described above, for a total of five years of experience for
candidates with a baccalaureate degree, and three years for candidates with a master's degree; at least one year of which, in either case, must have been in a
supervisory or administrative capacity.
Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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