Administrative Assistant

Location

Houston, TX | United States

Job description

Custard Insurance Adjusters, Inc.

Mission Statement:

Custard Insurance Adjusters' mission is to provide its clients with the highest quality of claim service available in the industry. We are recognized as a premier company, continuing to increase our role as a national leader in the claims service field. Our commitment to this mission is evident as we strive to:

Provide consistently superior products and services throughout CIA's network of branch locations in the United States.

Maintain a strong sense of urgency in responding to the needs of our clients.

Provide customized services, when needed, to satisfy the individual requirements of our clients.

Provide a fair and competitive price for the products and services offered.

Establish and maintain a partnership with our clients for long-term relationships.

Continue to place emphasis on excellence at all levels of our organization and increase our role as a national leader in the claim service field.

What we are looking for:
Administrative Assistant

Remote/work from home- responsible for local mail pickup

Summary of Authority & Responsibility
Provides office support to claims managers and adjusters including answering telephones, managing incoming claim emails, typing correspondence and forms and pulling and storing files; may handle small claims not requiring licensure; may distribute work to claims branches and/or adjusters.

Supervision
Managed by the Branch Manager, or in the absence of a Branch Manager, the District Manager.

Minimum Qualifications
Three years of administrative experience required; MS Word experience required; demonstrated written and oral communication, and problem analysis and organizational skills required.

Location and Equipment
Inside environment. Equipment includes computer, multiple screens, calculator, telephone, copier, printer.

Contact with Others
Inside contact with President, Vice Presidents, District Managers, Branch Manager, Adjusters and other admins. Outside contact with clients, branch offices, attorneys, insurance agents and travel agents.

Duties and Responsibilities

• Assist managers with the organization and coordination of various projects.
• Use good judgment in handling matters requiring attention in the absence of managers.
• Maintain confidentiality of all information acquired in handling work of the Branch and District managers.
• Answer phones courteously and professionally and generate quality messages.
• Take new assignment information and enter it into the computer. Provide quality reports and correspondence, if needed.
• Complete, send and file routine reports in a timely manner.
• Generate invoices based on approved adjuster timesheets.
• Open, sort and match incoming mail as appropriate.
• Order office supplies as needed through approved channels.
• Review Client Instructions and procedural manuals, and maintain compliance.
• Perform any other duties as assigned by District and/or Regional Managers.

As with all positions, this function will be performed by a qualified person. No form of improper discrimination will be used as a job qualification.

For more information, please visit our website at

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Location:

• Houston, TX (Required)

Work Location: Remote

Job tags

Salary