Customer Service Rep

Location

Lacey, WA | United States

Job description

Thank you for considering Mountain View Veterinary Hospital as your new work home!

If you've always wanted to be part of an energetic and supportive group, with a team-oriented culture and a focus on learning, equality, compassion, and doing the right thing... then apply now! We're looking for a new addition with like-minded values who wants to add their mark to our team...

Our Core Values: Do the right thing, “Wow” service, Respect, Learning, Fun

An ideal new team member is someone who :

• Has strong work ethic.
• Is personable and professional.
• Excels at multitasking and attention to detail.
• Is eager and willing to learn and is open to coaching.
• Demonstrates a positive, team-oriented, approach.
• Is dependable and punctual.
• Maintains productivity without supervision.
• Possesses excellent telephone etiquette.
• Is an open and direct communicator.
• Has 1-year of veterinary experience. 
• Wants to make Mountain View Veterinary Hospital their home!

As a CSR/Receptionist at Mountain View Veterinary Hospital, you will: greet clients with “wow” service; manage a multiple phone system, schedule appointments; enter client and patient data into the practice-management software (Impromed); triage emergent cases; generate invoices and review with clients; process payments; prepare and maintain medical records; maintain order and cleanliness in lobby and reception areas.

Upon review of resumes, qualified candidates will be contacted for a telephone interview. Following a positive, upbeat, and productive telephone interview, an in-person or virtual interview will be scheduled to further discuss the position. Interviews are accompanied by an assessment of current veterinary and customer service knowledge.

Job tags

Salary