Professional Search Group OC
Location
San Diego, CA | United States
Job description
Professional Search Group is seeking an IT Help Support Specialist to join their clients team! As the IT Help Support Specialist , you will resolve computer-related issues on-site for employees of a large architectural firm in San Diego, CA. The IT Help Support Specialist position has great potential for networking with a large IT Networking company and making connections.
IT Help Support SpecialistResponsibilities:
- Provide PC and some MAC support
- Utilize G Suite for email communication
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
- Support end users with PC / IT issues
- Phone system and conference room support
- Management of printers
- Staff moves and changes onboarding / off boarding
IT Help Support SpecialistQualifications:
- Have experience with Microsoft 365 and Adobe Suite
- Experiences working in a high touch environment (Law, Accounting, Architectural, engineering/design etc) would be ideal
- Experience using Zendesk and Beyond Trust in AT&T for Ticketing and endpoint management a plus
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
Apply with Professional Search Group today for this great Direct Hire!
Eyleen Sanchez
[email protected]
562-378-0038
About the Company:
PSG
Job tags
Salary
