(USA) Senior Manager, Program Management
Location
Sunnyvale, CA | United States
Job description
Position Summary...
What you'll do...
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we are reinventing the shopping experience, and our Associates are at the heart of it. Our strategy is to make every day easier for busy families, operate with discipline, sharpen our culture, and make trust a competitive advantage. Each week, Walmart Inc. (NYSE: WMT) serves approximately 260 million customers who visit more than 10,500 stores and numerous eCommerce websites under 46 banners in 24 countries. With fiscal year 2023 revenue of $611.3 billion across our three segments: Walmart U.S., Walmart International and Sam’s Club, Walmart employs over 2.3 million associates worldwide.
This is a place where personal and professional growth happens. As Senior Director for Leadership Development, you will work as a team, grow as a team, leveraging your natural curiosity and inventive problem-solving talents to anticipate the needs of our Associates and customers. In turn, we give you access to the tools and support you need to be the best version of you. This is that place. This is Walmart.
The Opportunity
Reporting to the Senior Director, TPM and Operations Lead within the Enterprise Business Services segment of Global Technology, the Senior Manager, Program Management for Associate Development will be accountable for developing and driving an annual, multi-year, global Enterprise Business Services -wide associate and leadership development strategy, culture and belonging and listening signals that are aligned with our EBS mission and business objectives. This individual will collaborate closely with the Associate Learning & Leadership (AL&L) CoE, EBS and Global Tech HR, segments and pillars to align the EBS development strategy with broader performance management, succession planning, and overall culture and learning strategies.
This position can be based in Bentonville, Arkansas, Sunnyvale, CA, Bellevue, WA
About Team: We at Walmart are fully committed to leading the business side of technology – how we operate, measure success, and implement solutions. Our team focuses on strategic portfolio acceleration, cross-segment tech enablement, tech talent experience (TTX), portfolio foundations, and technology business operations.
What you'll do: The Senior Manager, Program Management will be responsible for the following key areas of the EBS Business Program Operations:
Developing and Implementing Culture Initiatives : Lead efforts to define, cultivate, and reinforce the organization’s (Walmart, Global Tech and EBS) culture and values. Develop strategies, programs, and initiatives to promote a positive and inclusive work environment aligned with the organization's mission and vision, and ground efforts toward increasing AES YoY.
Associate Recognition Programs : Lead programmatic approach (badge-ify usage; competition) and formalized MTD Making the Difference Impact Award program, including and/or publication(s) . Develop and implement strategies to enhance engagement and morale. Facilitate regular communication channels, feedback mechanisms, and recognition programs to foster a sense of belonging and commitment among employees. (MTDA and FY25 Impact to name a few; analyze and socialize IDC for global recognition)
Associate Development Programs : Design and manage associate development programs aimed at fostering continuous learning, skill development, and career advancement opportunities. Collaborate with HR and pillar leaders/CoS to identify training needs, design learning curriculums, and deliver impactful development experiences within the context of existing Walmart resources.
Leadership Development : Design and implement leadership development programs to build and strengthen leadership (Manager+) capabilities at all levels of the organization. Provide coaching, mentorship, and resources to help leaders enhance their effectiveness, drive associate engagement, and support organizational goals.
Performance Management Support : Collaborate with HR and management teams to support performance management processes, including goal setting, performance evaluations, and feedback mechanisms. Provide guidance and resources to help associates and managers navigate performance discussions and development planning.
Cultural Assessment and Feedback : Conduct regular assessments and surveys to measure organizational culture, employee satisfaction, and engagement levels. Analyze survey data and feedback to identify areas for improvement and develop action plans to address issues and enhance the employee experience.
Diversity, Equity, and Inclusion (DEI) Initiatives : Lead and support diversity, equity, and inclusion initiatives to create a more diverse and inclusive workplace. Develop strategies, programs, and initiatives to foster a culture of belonging and ensure equitable opportunities for all employees.
Collaboration and Stakeholder Engagement : Collaborate closely with HR, pillar leaders, and other stakeholders to align culture and talent initiatives with organizational goals and priorities. Build strong relationships and partnerships across the organization to drive collaboration and support the achievement of strategic objectives.
Metrics and Analytics : Establish key performance indicators (KPIs) and metrics to measure the effectiveness of associate development initiatives. Track and analyze data to evaluate program outcomes, identify trends, and inform future strategies and decision-making.
What you'll bring: Our Best Leaders:
Live Our Values
Culture Champion: Models the Walmart values to support and reinforce our culture; drives accountability; and serves as an ambassador for Walmart’s commitment to regeneration in communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics, and compliance.
Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent
Embrace Change
Curiosity & Courage: Demonstrates curiosity and a growth mindset; creates an environment that supports learning, innovation, and intelligent risk-taking; and models resilience in the face of setbacks.
Digital Transformation & Change: Acts as a change agent to drive continuous improvements, guide the adoption of new technology, and support digital disruption in line with Walmart’s business model
Deliver for our Customers
Customer Focus: Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives.
Strategic Thinking: Adopts a holistic, end-to-end perspective that considers data, analytics, customer insights, and different parts of the business when making plans and designing or executing strategies to capitalize on opportunities with global impact.
Focus on our Associates
Diversity, Equity & Inclusion: Serves as a talent scout who identifies, attracts, and retains diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve business objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management: Creates a discipline and focus around developing talent; builds the talent pipeline; creates an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others’ contributions and accomplishments.
About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits: Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at . The annual salary range for this position is $104,000.00-$202,000.00 Additional compensation includes annual or quarterly performance incentives. Additional compensation for certain positions may also include: - Regional Pay Zone (RPZ) (based on location) - Stock equity incentives
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years’ experience leading cross-functional teams.
3 years’ experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification
Primary Location...
680 WEST CALIFORNIA AVENUE, SUNNYVALE, CA 94086-4834, United States of America
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