Help Desk Intern

Location

Franklin, TN | United States

Job description

Are you a tech-savvy individual looking to kickstart your career in IT support? We want YOU to join our team as a Help Desk Intern! As a Help Desk Intern, you'll dive headfirst into the world of technical support, helping our team members navigate any IT issues that come their way. Get ready to roll up your sleeves and get hands-on experience setting up computer systems, configuring conference rooms, and providing top-notch support to keep our operations running smoothly. This internship is the perfect opportunity to learn the ins and outs of IT support while gaining valuable skills that will set you up for success in the tech world.

• Assist in preparing and installing computers, phones, copiers, and printers for team members.
• Configure and install conference rooms to ensure optimal functionality for meetings and presentations.
• Provide concierge-type assistance to team members moving into and learning the new building, including addressing technical inquiries and guiding them through the onboarding process.
• Collaborate with the IT team to create training materials and documentation for various software applications and technical processes.
• Troubleshoot and resolve technical issues reported by team members in a timely and efficient manner.
• Assist in maintaining inventory records for hardware and software assets.

Why You Should Intern With Us:

Our internship program at Educational Media Foundation seeks to bridge the gap between education and professional practice. Through hands-on experiences, mentorship, and exposure to our unique Christian media landscape, our mission is to inspire, equip, and guide interns as they contribute to the transformative power of positive, faith-based content. With our interns, we strive to radiate hope to the world, spread the Gospel, and connect communities through K-LOVE, Air1 radio, WTA publishing, and AccessMore podcasts, ultimately fulfilling our mission of creating media that encourages people in their relationship with Christ, while simultaneously enriching our company, leaders, and team members with fresh talent, diverse perspectives, and a culture of innovation.

Get a behind-the-scenes look at our internship program: 

Job tags

Salary