Location
Harrisburg, PA | United States
Job description
Full job description
Penn National Insurance has a great opportunity to join our team as a Home Office Surety and Fidelity Underwriter. Preferred location for this position is hybrid within our Home Office in Harrisburg, PA, however, remote candidates will be considered. We can only consider candidates from the following states at this time: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin.
The Home Office Surety & Fidelity Underwriter will review Surety and Fidelity new business, renewals, and endorsements under authority granted by the Vice President - Surety & Fidelity, or in conjunction with authority granted to Territory Managers by the Vice President - Surety & Fidelity.
This position utilizes underwriting knowledge and good judgment to determine company acceptability of accounts and to evaluate company risk tolerance based on underwriting guidelines and historical company underwriting appetite.
Scope includes any or all lines of business in the Surety & Fidelity Department at the specific request and as assigned by the Vice President, Surety & Fidelity. The position will work closely with other HO Underwriters and with the Territory Managers as requested by Vice President, Surety & Fidelity.
COMPETENCIES AND ESSENTIAL DUTIES OF THE HOME OFFICE SURETY AND FIDELITY UNDERWRITER
Business Acumen
- Review new business, renewals, and endorsements to determine acceptability using established company guidelines.
- Keep abreast of current industry developments, losses and rate trends including the development of new products and opportunities.
- May assist in the training of Surety Program Specialists and other HO Underwriters.
Negotiation
- Communicate with agents and other department personnel regarding risk acceptability, incomplete information, rating and premium processing, etc.
Results Oriented
- Provide feedback to VP-Surety & Fidelity and designated Territory Managers on quality of submissions and interactions with agency personnel.
- Visit agencies with the VP-Surety & Fidelity and designated Territory Managers to discuss underwriting matters, assist in the development of new business and to strengthen agency relations.
- May review agency performance based on production results, loss ratio results, and other measures and manage the results as part of the underwriting team.
Time & Priority Management
- Assist VP-Surety & Fidelity and designated Territory Managers with bond requests, file maintenance, and premium processing tasks.
- Assist VP-Surety & Fidelity and designated Territory Managers with Financial Management System upkeep and related portfolio management duties.
- May participate in agent educational meetings.
Decision Making
- Maintain individual underwriting authority for smaller, less complex accounts.
Embraces Data Analytics
- Applies data to solve common business problems.
- Compiles, manipulates and analyses data of varying complexity.
- Knowledgeable and proficient about what tools are available for data analysis and when they are appropriate to use.
Performs various projects requested or assigned by the Vice President-Surety
CORPORATE CORE COMPETENCIES OF THE HOME OFFICE SURETY AND FIDELITY UNDERWRITER
Effectively Communicates and Connects
- Communicates and negotiates effectively with peers regarding work outcomes.
- Influences by making a strong case, bringing other people on the team to understand the presented viewpoint.
- Provides feedback and is clear when disagreeing with an approach; offers suggestions for improvement.
- Attentively listens and asks clarifying questions and paraphrases to enhance understanding.
- Builds and nurtures positive relationships within the workplace.
Customer Focused
- Identifies explicit and implied customer needs.
- Asks probing questions to fully understand business requirements.
- Develops positive relationships with customers by meeting their needs as well as incorporating their feedback.
- Responds quickly and takes action with high quality solutions that address needs and improve overall customer experience.
- Owns resolution of customer experience outcome.
- Talent Development Mindset
- Discuss technical and professional development with peers to gain suggestions for further development.
- Actively seeks and acts on opportunities to recognize peers for high performance.
- Stays alert to identify learning opportunities for self.
Demonstrates Adaptability
- Contributes to progressive thinking within the team by posing questions that challenge traditional methods or processes.
- Proposes ideas and suggests new approaches to tackling own work tasks and issues in a better way to drive organization success.
- Participates in and actively supports change initiatives and provides ideas to promote their success.
- Recognizes and manages an ambiguous work environment.
- Demonstrates flexibility in generating alternative solutions and recommendations.
Demonstrates Accountability
- Applies judgment in making decisions about own work and takes responsibility for actions.
- Demonstrates reliability by producing steady work results and delivering on commitments to team members on time.
- Takes responsibility for regularly seeking and applying feedback and actively learning from errors and setbacks. Understands the mission of the organization.
SPECIAL RELATIONSHIPS OF THE HOME OFFICE SURETY AND FIDELITY UNDERWRITER
- This position reports to the VP-Surety & Fidelity
- Direct contact with various levels of underwriting and claims personnel
- Direct contact with agents Territory Mangers and clients Direct contact with Operations and processing personnel
QUALIFICATIONS OF THE HOME OFFICE SURETY AND FIDELITY UNDERWRITER
Education/Credentials
- 4-year degree preferred; or significant, relevant Surety and Fidelity underwriting experience
Experience
- 3 to 5 years in a relevant underwriting position or 2-4 years in a specific Surety underwriting position
Technical/Professional Knowledge
- Good working knowledge of underwriting and rating of risks
- Good working knowledge of company underwriting standards and philosophy
- Good working knowledge of all Surety & Fidelity coverages
- Good math aptitude
- Excellent research, analytical and problem-solving skills
- Excellent oral and written communication skills Good PC skills, with an emphasis on Microsoft Office Suite
JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)
- This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
- Must be able to see and effectively use a computer monitor.
- Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
- Must be able to access and enter information accurately using automated systems.
- Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
- Must be able to present information to individuals and groups.
- Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
- Must be able to maintain acceptable attendance and adhere to scheduled work hours.
Why Penn National Insurance
A career with Penn National Insurance offers a total rewards package that makes us a regional employer of choice. When you are part of the Penn National Insurance family, we want you to feel secure in:
Your Career: We offer a comprehensive benefit and compensation package including a generous 401k match, graded profit sharing, recognition programs, and incentive compensation. Additionally, Penn National Insurance company policy provides for remote access, flex-scheduling, and a dress-for-your-day dress code.
Your Employer: Penn National Insurance celebrated its 100th anniversary in 2019. With the one billion dollar direct written premium threshold in sight, the company is utilizing innovation solutions and analytic insights to grow its share of the small commercial and middle market business, as well as personal lines. Our proud tradition of adhering to a relationship-driven business model, and our ability to adapt to changes over time reinforce our reliability and strength.
Your Community: The Company and our employees donate more than half a million dollars annually to fund enrichment programing throughout the communities we serve. Our United Way campaign raised an additional three hundred fifty thousand last year. We are also taking real steps to decrease our environmental impact. We have added bicycle accommodations, enhanced energy efficiency, introduced water conservation measures, and implemented cool-roof technology.
Your Future: We create a rewarding career path and enable long-term retention by offering enhanced benefits around continuing education and professional development. The average employee tenure at Penn National Insurance is 14 years!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law . Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email, [email protected] .
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