Assistant Manager, Custodial Services

Location

Flagstaff, AZ | United States

Job description

Assistant Manager, Custodial Services

Location: Facility Srv: Custodial Shop

Regular/Temporary: Regular

Job ID: 607753

Full/Part Time: Full-Time

Job Description

Under the general direction of the Academic Custodial Manager, the Custodial Assistant Manager is a member of the Custodial Services Management Team. The Assistant Manager works closely with other Facility Services trades and the students and staff of NAU. This position supervises the daily activities of custodial staff, such as work assignments, training, quality assurance, and inventory control to ensure an effective work unit.

This position exists to aid and advise the Assistant Director of Facilities and Maintenance in fulfilling the Facility Services' mission to the University by practicing sustainable maintenance and operations methods, supervising a team of custodians ensuring clean, healthy and safe living and working environments, providing superior customer service to the Campus community, adopting industry best practices, and empowering the custodial workforce.

The successful candidate will be required to work 4:00am till 1:00pm - Monday through Friday. This position is also in an On-Call rotation, which consists of one week of On-Call duties. Employees work in areas/buildings as assigned, which will change based on business need.

Employees of Facility Services are considered essential staff and must report to work when the university is closed for emergencies. This position is required to participate in on-call, call back duties and snow removal, which can include days, nights, weekends, and holidays. Under established circumstances will respond to emergency dispatch calls within set timeframes Administrative or Campus Living buildings.

Personnel Supervision and Management - 50%

• Takes an active leadership role in directing and supervising department personnel.

• Provide management, day to day direction, and leadership to the area custodians.

• Develop employee work schedules, team assignments, and equipment usage plans to ensure the use of resources available.

• Participates in planning, coordinating, and prioritizing staffing of work activities for the custodial work force.

• Monitors and supervises the activities of the custodial team by setting clear expectations and utilizing quality checks to ensure a consistent quality of cleaning.

• Monitors the inspection of buildings and facilities to ensure all standards are being met.

• Responsible for preparing and payroll documents, work orders, material orders, equipment and other Custodial records, documentation and submit reports as required.

• Assists with personnel problems involving custodial workers.

• Responds to on-call requests as needed.

• Demonstrate dedication to the development of sustainable operations and maintenance practices.

• Participates in establishing and scheduling major custodial projects.

• Maintains records on employees, equipment, and maintenance activities.

• Responsible for employee development through consistent safety and industry skills training.

• Develop team member individualize and create training plans to ensure that employees achieve the established goals.

• Participates in the hiring, onboarding, and training of new custodial employees.

• Ensures adherence to established university and departmental policies and procedures, objectives, quality assurance programs, and safety standards.

Customer Service - 45%

• Provide custodial service to the campus community.

• Responsible for initiating measures to improve customer service within the area, Custodial Services, and Facility Services.

• Takes a proactive role in promoting and supporting Facility Services mission and vision.

• Adheres to and complies with university policies and procedures manual and department policies and procedures.

Other - 5%

• Other duties as assigned.

Minimum Qualifications

• High School Degree.

• 2-4 years of relevant experience.

• Arizona Driver's License - Authorized Driver.

• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

Preferred Qualifications

• One-year supervisory experience.

• Bachelor's degree.

Driving Requirement

Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the https://nau.edu/university-policy-library/motor-vehicle-use-for-university-business/ can be found on the NAU website.

Salary

Salary range begins at $41,421. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

March 11, 2024 at 11:59 p.m.

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://[email protected], or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/5055663

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