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Location

Overland Park, KS | United States

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Job description

Do you have a passion for helping others? Looking for a Fraud Analyst position that values integrity and teamwork? If so, you’ll fit right in with Spectrum’s Customer Service team!

Spectrum maintains our 32 million customers by offering trailblazing products and services. Our goal is not only to exceed the expectations of our users, but our employees too!

Spectrum’s Customer Service team works directly with our customers, focusing on their needs and keeping them informed of all things Charter. It’s a communication-focused job that allows you to showcase your real-time problem-solving skills. You’d be joining a positive team with quality expectations that values partnership, long-term career growth, and great work-life balance. 

B E PART OF THE CONNECTION

As a Fraud Analyst , your focus is supporting the development and analysis of fraud strategies. You’ll conduct in-depth research and investigations of complex situations. It’ll be a highly collaborative team environment, colleagues supporting customers as well as each other!

WHAT OUR FRAUD ANALYSTS ENJOY MOST

• Working with leadership and business partners to identify data and reporting needs
• Developing methodologies to gain answers to business problems
• Designing and implementing tests to determine strategy effectiveness
• Collaborating with experienced team members to create process improvements

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience: Reporting and Analytics: 2 years, Fraud Protection Analysis or general data Analysis: 4 years, Making complex business decisions
• Technical Skills: Ability to identify trends in data then apply relevant analytical and statistical methods to problem solve
• Skills : Strong written and verbal communication
• Schedule: Some travel required
  

Preferred Qualifications

• Effective prioritization and organization in a fast-paced environment
• Ability to monitor and coach in all types of fraud scenarios
• Familiar with the MicroStrategy reporting tool
• Law Enforcement experience 5+ years 

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards: See all the ways we invest in you—at work and in life
  

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CCO301 2024-29350 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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Job tags

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Salary