Location
Dallas, TX | United States
Job description
Who we are:
Utility Concierge is not just another company; we're a movement! Since our launch in 2009, we have earned a spot on the Top 100 Places To Work by Dallas Morning News. Our secret? A vibrant culture that celebrates our team, relentless growth, and our commitment to revolutionizing customer experiences. We make moving hassle-free by seamlessly connecting customers with essential services (electricity, internet, TV, and home security to name a few) through our 4-step process – saving time, money, and stress!
What We're Seeking:
We are looking for a motivated Sales Manager who will oversee the revenue production, KPI management, process adherence, and morale of an inside sales team of 10-15 sales people. The sales manager is a player coach and is expected to spend 10% of their time serving as an example and using a personal sales goal as a coaching tool to drive performance on their team.
Requirements
What you’ll be doing:
- Lead a group of 10-15 sales people.
- Be an example to your team by living our core values to the highest standard.
- Drive team performance to monthly revenue goal.
- Ensure that the team is following established sales processes and other operational processes.
- Manage and track scorecards and KPI's for your sales team.
- Manage quarterly projects (rocks) related to sales team performance.
- Execute on personal sales goals.
- Lead effective team huddles.
- Hold one on one meetings with members of your team (coaching, reviews, accountability).
- Track attendance and manage time cards for your team.
- Conduct interviews for potential new hires.
- Ensure that proper documentation is kept for reviews and one on ones with your team.
- Work with other departments on various projects (marketing, business development).
- Handle/ track customer escalations and resolve issues for customers and partners.
- Successfully complete our JC program.
- Other job duties as assigned.
What you bring:
- 3+ years of sales experience as an individual contributor in related field (phone sales).
- 3+ years of sales management experience (phone sales).
- Bachelor's degree.
- You are motivated by results.
- Proficiency with computer software and systems (email, website portals, etc.) .
- Strong work ethic and demonstrates accountability and reliability.
Added bonus if you have:
- CRM experience (does not have to be salesforce specifically).
- Ability to motivate and inspire others.
- Ability to lead by example and execute on monthly sales goals.
- Demonstrate basic sales skills (building rapport, effective questions, overcoming objections).
- Ability to effectively coach team members and hold them accountable to the sales process.
- Microsoft Office/Google Suite experience.
- Salesforce experience.
- Home security and telecommunications sales background.
- Experience with working with an inside sales team.
- Strong typing, written, and oral communication skills.
Benefits
What we’ll bring:
- Paid vacation, company holidays & sick time.
- Medical, prescription drug, vision and dental insurance on the first day of the month following 60 days of employment.
- Employer-paid life insurance and short-term disability.
- Voluntary benefits like life insurance, critical illness, accident insurance, and long-term disability.
- 401k with employer match, no vesting period.
- Flexible Spending Accounts (Health Savings Account, Healthcare FSA, Dependent Care FSA).
- Employee Assistance Program.
- A place where diversity isn't just welcomed, it's celebrated.
Belonging at Utility Concierge
Utility Concierge is very proud to be a very diverse company and we continue to push new initiatives forward that promote inclusivity. Our team is diverse, welcoming, open-minded, and dedicated to hard work. People seeking employment at Utility Concierge are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Our people are our culture and our culture is our people. We don’t take creating and maintaining a great culture lightly, it is the base for all we do at Utility Concierge.
Utility Concierge Core Values
- Be Humble
- Transparent Communication
- Embrace and Drive Change
- Build a Positive Culture
- Mind-Blowing Customer Experience
- Own It
Job tags
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