Location
Phoenix, AZ | United States
Job description
About the Team
Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives. Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!
About the Location Hybrid Position:
This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.
About the Job Garnishment Specialist
The Garnishment Specialist is responsible for providing support and timely processing of assigned garnishment cases for PetSmart associates. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up garnishment deductions and written responses as required to the agencies and courts.
Primary/Essential Duties and Key Responsibilities - Ability to recognize and categorize orders for all garnishment types
- Performs accurate and timely garnishment processing including garnishment interpretation and updating deductions data according to established timelines, standards and procedures for all garnishment types with minimal assistance
- Follows the established process to provide accurate and timely written answers/court interrogatories to courts, agencies, and garnishees as required within prescribed time limits
- Ability to effectively examine and reconcile garnishments
- Respond timely and accurately to internal and external contacts including associates, courts, attorneys and agencies concerning garnishment orders
- Escalates non-routine inquiries and issues for assistance to leadership on critical issues
- Effectively use appropriate resources which include process documentation
- Adheres to current jurisdictional requirements and standard processes when handling garnishment orders
- Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes
- Coordinate garnishment collection and disbursement process with 3 rd Party Vendor
- Serve as the primary back-up for certain payroll tax related processes
- Examine operational policies and make informed recommendations for process improvement and regulatory compliance.
- Other special projects or tasks as assigned
Qualifications
- Associate degree (A.A.) or equivalent
- 2 to 3 years garnishment processing experience-preferably multi-state creditor garnishments with high transaction volumes
- Intermediate proficiency with Microsoft Office applications: Word, Excel and Outlook
- Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions and percentages
- Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments
- Excellent analytical ability
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Overtime may be required during any calendar quarter
- Working knowledge with ADP SmartCompliance a plus
- Experience with SAP Payroll a plus
- Highly motivated and team oriented
- Strong oral and written communication skills
- Communicates and provides superior service
- Ability to handle multiple tasks under tight deadlines
- Extremely detail-oriented with strong organizational and follow-up skills, as well as experienced in handling multiple priorities
- Excels in a fast paced and evolving environment
- Excellent time management skills
- Ability to deal effectively with a diversity of individuals at all organizational levels
About the Culture At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success.
Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
- Pet friendly environment, bring your pets to work!
- On-site Dog Park
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- On-site coffee bar
- “Lil’ Paws” learning center and onsite daycare facility (associate paid)
- Volunteer events with PetSmart Charities
- Learn more about #Life A tPetSmart here:
- Check out Associate stories and share in some celebrations at PetSmart:
- Explore PetSmart Benefits here:
- If you don't already live in the Phoenix area here's a guide to the area:
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
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