Henry Ford
Location
Troy, MI | United States
Job description
Under general supervision follows standard operating procedures for all patient price estimating activities from general public inquiries and internal resources within HFHS. Types of estimating will include price shopping in comparison to competing health systems, North American patients, International patient price estimates, retail price estimates, cutting edge price estimates, US self-pay patients, and insured patients for the covered amount contractually allowed. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
EDUCATION/EXPERIENCE REQUIRED:
Current Coding Certification from AHIMA or AAPC required.
3 -5 years of Medical Coding experience required.
Experience with Medical Billing and Reimbursement preferred.
Experience in a healthcare setting in a customer facing environment, preferred.
Demonstrates excellence in utilization of HFHS EHR.
Associates degree required in healthcare, business or equivalent;
Bachelors degree preferred.
Excellent work quality and quantity.
Excellent communication skills.
Required to perform calculations, complete forms, extensively utilize computer information system.
Proficiency in Excel; strong math skills.
Familiarity with clinic environment preferred.
Demonstrated ability to work with detailed information.
Demonstrated ability to adjust to changes in policy and procedures.
Requires interpersonal skills to deal effectively both over the telephone patients, prospective patients, clinic and/or hospital personnel.
Ability to perform a variety of tasks in a timely manner to meet customer needs.
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.
Ability to work successfully in a fast paced environment with frequent interruptions.
Ability to work within a team setting and be supportive of team members.
Successful completion of yearly competencies.
Additional Information
Organization: Corporate Services
Department: CBO - Self Pay
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
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