Neumodx Molecular, Inc.
Location
Ann Arbor, MI | United States
Job description
NeuMoDx Molecular Inc. (“NMDX”) designs and develops revolutionary molecular diagnostic solutions for hospital and clinical reference laboratories. Our patented, ‘sample-to-result’ platform offers market-leading ease of use, true continuous random-access, and rapid turnaround time while achieving optimal operational and clinical performance for our customers and the patients they serve. In addition to focusing design and development efforts on tests to detect Respiratory Infections, Sexually Transmitted and Infectious Diseases, NMDX has developed and commercialized a broad range of general purpose reagents and consumables for use by customers in developing qualitative and quantitative Laboratory Developed Tests (LDT’s) for use with the NMDX Molecular Systems to detect and amplify DNA and RNA targets.
Position: Depot Repair Technician – Ann Arbor, MI
Reports to: Field Service and Technical Support Manager
Location: Corporate office located in Ann Arbor, MI
Key Responsibilities:
Adhere to applicable procedures contained within the NMDX Integrated Quality Management System (IQMS).
Maintain employee training records.
Repair and refurbish customer-returned modules and assemblies.
Communicate effectively with internal stakeholders the status of repairs and estimated time of completion.Provide feedback to factory personnel on product quality issues or improvements.
Maintain timely and accurate service records within ERP system including, but not limited to, closing service notifications, updating repair activities, inventory, labor, and printing customer facing documents.
Maintain company assets (Test equipment, tools, inventory, computer, etc.) in good and working condition.Assist with service and support for internal NeuMoDx molecular instruments.
Perform all other duties as assigned by Field Service and Technical Support Manger.
Knowledge, Skills, and Abilities necessary to perform essential functions
Proven ability to diagnose and resolve problems on sophisticated electronic, mechanical, and optical instrumentation maintained in a laboratory environment.
Strong interpersonal and communication skills.
Ability to work independently and meet deadlines.
Ability to organize and handle high pressure situations.
Demonstrated leadership abilities and decision-making abilities.
Experience with RT PCR technology is preferred.
Basic instructional abilities (training).
Minimum Requirements/Qualifications:
Technical Degree and/or related AA Degree or equivalent experience.
Minimum two years technical experience or relevant industry experience in electronic repair or equivalent experience.
Must have good computer and software skills, including fluency with current Windows operating systems, Outlook, Excel, and Word programs.
Familiarity with basic test equipment used in department (Multimeters, O’Scope, Pressure meters).
Ability to read, interpret and analyze component layout drawings, assembly drawings, wiring and labelling diagrams.
Must have experience communicating effectively with a wide variety of people.
NMDX offers an entrepreneurial working environment and a competitive salary and benefits package featuring paid time off, 401k with company match, disability insurance, flexible spending accounts, and medical/dental plans.
For consideration, please submit resume along with salary requirements to [email protected] mention the job description in the subject. No phone calls please. Only qualified candidates will be contacted.
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