IT Integration Services Technical Writer II - Multiple Openings

Location

Laurel, MD | United States

Job description

Salary: Up to $92,500, based on education and experience

Security Requirements: Active TS/SCI clearance w/FS Poly; CCA allowed.

Location: Laurel, MD.

Certifications: None.

Job Description:

• Support a customer with documenting governance processes and procedures for workflows associated with the Enterprise Information Technology Service Management Infrastructure. This is part of an effort to create a comprehensive technology and process stack for establishing, implementing, maintaining, and continually improving the service management system.
• Support integration across projects/programs and collaborate/coordinate among service owners and with other mission stakeholders.
• Provide support to Modern Services Portal initiative. This web portal will provide all users with a central location to request EIS services, determine status of requests, and determine operational status of EIS services.
• Document service workflows recommend changes to support standardization goals.
• Document formal procedures for governance of service workflow processes.

Knowledge, Skills, and Abilities (KSAs):

• Proficient with Microsoft Office applications, especially MS Word.
• Experienced in supporting clear, effective documentation of complex technologies and their processes, procedures, and governance.
• Ability to create and edit reusable Microsoft Office document templates (.dot files).

Key Words:

ITIL processes, SIPOC

Qualifications:

• Minimum Six years' experience as a technical writer in programs and contracts of similar scope, type, and complexity is required.
• Minimum of bachelor's degree in a technical discipline from an accredited college or university is required.
• Minimum four years of additional technical writer experience may be substituted for a bachelor's degree.

Company Description:

We are looking for candidates like you - mission-focused and dedicated!

Legion Consulting Solutions is a Service-Disabled Veteran Owned Small Business that specializes in finding the subject matter expertise our customers deserve to achieve the results they demand. We support Teams at all echelons with sound analytics, plans development, and thorough assessments.

Our members are driven, dedicated, and make sound recommendations grounded in experience. We use that experience to support our customers to meet the desired objectives.

We will not sacrifice quality. Our goal is to find you the RIGHT person for the RIGHT role based on nothing but their individual qualifications. We come to work, we come to win, we come to conquer. WE ARE - THE LEGION!

We are firmly committed to creating an inclusive environment for all employees. We are an Equal Opportunity/Affirmative Action Employer. All applicants for employment shall be given fair treatment regardless of their race, color, religion, age, sex (including gender identity, sexual orientation and pregnancy), national origin, disability, reprisal, marital status, parental status, genetic information, political affiliation, veteran's status or other any other prohibited factors.

Job tags

Salary

$70k - $92.5k