Best Western Historic District
Location
Williamsburg, VA | United States
Job description
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!
Responsibilities:
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Process additional administrative, bookkeeping. and accounting procedures as required
- Provide exceptional service to all hotel guests during their stay
Qualifications:
- Excellent customer service and communication skills are required
- Diploma or equivalent from high school is required; some college is desired
- Requires a flexible schedule that allows for overnight shift hours
- Experience in the hospitality industry or guest services is preferred, but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
About Company:
The Best Western Williamsburg Historic District hotel features 140 contemporary guest rooms. The hotel is within walking distance of Colonial Williamsburg, two miles to Busch Gardens Europe and Water Country USA.
In addition to a great work environment, we offer:
Employee hotel discount rates at all Best Western hotelsCompetitive compensationProfessional development and growthPaid holiday and vacation timeHealth Insurance
Job tags
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