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Client Consulting Manager


CBRE


Location

Greenwich, CT | United States


Job description

JOB SUMMARY  

The purpose of this position is to manage and support the achievement of strategic goals and objectives for line of business clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

Implements and maintains key processes to be followed by the function and defines portfolio management priorities for site, area and function planning, and other strategic activities for specific engagements and clients as required.

Partners with owners/managers of databases containing supply (lease administration and portfolio reports), demand (occupancy) and cost (operating expense) information. Develops comprehensive management models to support strategic consulting efforts and assignments.

Supports the management and achievement of financial, operational and other measures established for the client or specific engagements as reported in defined deliverables and KPI's (Key Performance Indicators) established for line of business clients.

Develops and refines building, state and segment reports as required. Distributes reports as defined by the client for the specific account or engagement.

Collaborates with line of business team members and the client to develop real estate plans and implement strategies for achieving savings and cost avoidance goals as required by the client or specific engagement.

May conduct periodic interviews of business unit and other client leaders to identify future business direction related to growth, labor, market changes and other issues that could impact real estate requirements or provide insights relative to strategic and/or optimization-focused initiatives as required.

May develop benchmarks for the client's real estate portfolio to identify trends, risks, and opportunities.

Prepares and presents deliverables in oral, written, and visual formats relative to client strategy, industry benchmarks and best practices, and other topics as required.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES  

May provide formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.


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