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Workforce Case Manager


EDSI


Location

Allentown, PA | United States


Job description

Salary $42,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Then the Workforce Career Counselor position is for you! We are seeking a dynamic, team-oriented and caring individual to join our spirited team.

 

The Workforce Career Counselor is responsible for identifying, coaching, and connecting unemployed individuals to career and training services and re-attachment to the workforce.

 

 

Essential Functions

· Provide individualized case management and career counseling to participants in all areas related to gaining and/or retaining employment and career advancement

· Develop and update a customized service plan to align with participant employment and training goals

· Follow-up with partner agencies to ensure successful engagement in prescribed support services

· Counsel, motivate and encourage assigned caseload of participants to develop and guide through a customized career pathway and training opportunities

· Perform outreach to participants during job search and job retention through off-site appointments to employers, satellite site locations, and community visits

· Maintain organized tracking by documenting all participant interactions, contacts, activities, case notes, and files

Education and Experience Requirements

· Bachelor’s degree in social services, counseling, or education preferred or Bachelor's degree in similar areas with experience in counseling of individuals and families

· Case management experience preferred

· Ability to interact with a diverse range of individuals and demonstrate a positive professional attitude

· Must have good driving record and reliable transportation

· Bi-lingual skills or experience working with ESL populations a plus

 

 

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

About EDSI: EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.


Job tags

Full time


Salary

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