Customer Service Representative

Location

Springfield, MA | United States

Job description

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

Requirements:

• You must be 18 years of age or older.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Clean equipment and facility approximately daily.

Essential Functions/Skills:

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary changes.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Training:

• Orientation and training provided on the job. (PAID)
• Communication Skills
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the
• phone and in person.

Work Conditions Exposure to::

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in the work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from the oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

Benefits:

Here are some of the benefits of working here:

We Offer:

Health Insurance (Full Time Only)

Dental Insurance (Full Time Only)

Disability Insurance (Full Time Only)

Life Insurance (Full Time Only)

Flexible Schedule

Paid Sick Days

Free Food

Food Discounts

Excellent environment to work.

Fantastic Opportunities to grow in your career and to be very successful if you are a hard worker.

How does the Pay Work?:

If you don't have any experience with Domino's Pizzas, We start all Insiders at $13.75 for the first 30 days; After 30 days, if everything is well, we move you to $14.00. Once you learn how to make pizzas, we move you to $14.50. Every time you learn a new skill or improve your skills, we will give you a raise. We will cross-train you to achieve all these goals. From this point on, you can stay as a pizza maker if you would like or move up to be a shift runner, assistant manager, Manager, Supervisor, and eventually, a business owner. We offer profit sharing bonus for Assistant Managers and Above.

If you are a quick learner, you can get all the raises very fast!

When it comes to making and delivering delicious pizza, Domino’s is king. Domino’s operates more than 14,000 pizza restaurants in more than 85 countries and delivers more than 1.5 million pizzas each day. Domino’s delivery experts drive more than 10 million miles across the United States every week to bring you the best food we can make. Talk about passion! Here’s how we became a powerhouse of pizza delivery.

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Salary