Area Manager - Hershey, PA - 2208508

Location

Hershey, PA | United States

Job description

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we’re working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 150 MedExpress centers across the country. Join us to start  Caring. Connecting. Growing together.   

The Area Manager will oversee the overall operational responsibility for the Centers to ensure maximum utilization of resources and the efficient and quality delivery of services.

Primary Responsibilities:  

• Drives excellence in business, clinical, and financial operations in the region through data analysis and strategic planning
• Creates a culture where staff are engaged, challenged, and efficient in carrying out job responsibilities
• Builds a high performing team with high morale and addresses performance issues quickly and decisively
• Partners with clinical leadership to ensure compliance with all clinical policies and training programs
• Identifies methods to increase business opportunities and scope of services provided by the Centers while maintaining budgetary performance
• Has a contagious and positive work ethic, inspires others, and models the behaviors of Genuine, Caring, Friendly
• Demonstrates effective verbal and written communication that is clear, well-organized, and demonstrates an understanding of audience needs
• Through genuine and positive communication, makes each customer feel informed, understood, and special
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to keep up in the MedExpress environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Adherence to standards of business conduct and compliance
• Provides clear direction to achieve goals, creating an environment that fosters team commitment and employee engagement
• Maintains the perseverance to drive and sustain the changes that occur at MedExpress, while being resilient and flexible, and inspiring and motivating the team
• Constantly communicates to the team, is open to opinions and feedback from team members and follows through on commitments
• Creates a work environment in which people are able to perform to the best of their abilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• Demonstrated working knowledge of payroll and scheduling
• Proven knowledge of and responsibility for upholding State and Federal regulations regarding dispensing, storage, security, reporting, and disposal of controlled medications
• Ability to assist in development, implementation, and maintainance of clinical training and staff development programs in conjunction with the training and development department, as well as the clinical operations team
• Ability to assist with clinical leadership in planning, organizing, implementing, and monitoring quality control and quality assessment
• In conjunction with the clinical operations team, ability to act a resource to staff regarding all clinical operations issues to include MedDispense, lab, and x-ray
• Ability to multi-task in a fast paced working environment and maintain a positive attitude

Preferred Qualifications:  

• 5+ years of management experience, with a healthcare background

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Proof of immunity to vaccine-preventable diseases is an employment requirement.

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