Epitec, Inc.
Location
Ridgefield Park, NJ | United States
Job description
JOB TYPE: Full-Time, On-going contract
LOCATION: Ridgefield Park, NJ
We are seeking an onsite Onboarding/Administrative Assistant in Ridgefield Park, NJ.
Pay Range: $17-$21/hr
Responsible for supporting newly contracted Authorized Service Centers (ASC) through the early stages of their authorization.
Helping the ASCs understand and meet all Onboarding requirements prior to being fully activated in the Service network.
The Onboarding Assistant will host one on one meetings via video meeting to train the new ASC on how to be successful as an ASC.
This role will work closely with the new ASC and with the Regional Service Managers (RSMs) who manage each territory and ASC.
Build solid relationships with the newly contracted ASCs by walking them through the Onboarding Requirements as a new Servicer.
Patiently support the new servicers while assisting them in accessing the necessary systems to begin requirements.
Keep organized records of communications with each new servicer to ensure timely follow-up is made with each provider.
Understand all service network policies that needs to be followed by our new servicers.
Clearly and simply explain said policies to the new servicers.
Host one on one video meeting with each new ASC train new servicers on key system steps.
Provide business training and deliver best practices to each servicer to facilitate a successful partnership.
Review system data to ensure that the company is setup and ready to begin work.
Report to leadership weekly and monthly on activities and status.
Submit for all approvals needed systematically to activate a new ASC once all onboarding requirements have been met.
Compile, edit, and gather accurate data from multiple sources to track requirement completion.
Provide real-time reporting of new ASC status.
Support additional Ad-Hoc projects related to servicer authorization.
BA preferred or comparable business/field experience
Minimum of 3-5 years of professional relevant experience
Top 3 Skill Sets: Strong communication skills, Patience, Organization
Advanced Microsoft Excel, Power Point, & Word skills required
Verbal and written communication skills, attention to detail, and interpersonal skills
Ability to work independently and manage ones time
Ability to accurately document and record customer/client information.
Basic mentoring skills necessary to provide support to the customer.
Why should you choose Epitec?
We started Epitec with a single focus, Placing People First. Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.
How is Epitec different?
Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.
What is the result?
Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 500 companies. We’ve also won many awards, including numerous Best & Brightest Companies to Work For awards, four MMSDC A.C.E. Awards, and have been featured in Crain’s Detroit Business and Corp! Magazine. And that’s just the beginning, as we work to innovate the way the world thinks about employment.
© 2024 Epitec Inc
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