Location
Pasadena, CA | United States
Job description
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Are you an independent go-getter that is mechanically inclined and that makes Customer satisfaction and safety their top priorities? Come join our team, as a medical equipment Installer! Under the general direction of the Installation Project Manager, you will provide complete equipment installation, in accordance with plans and specifications, including scheduling, delivery, installation, check-out, and final inspection of equipment.
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California.
We Offer
- Competitive pay
- Overtime opportunity
- Annual merit review and incentive plans
- Company vehicle, fuel, vehicle maintenance, uniforms and all necessary tools provided
- Company provided credit card, iPhone & laptop
- Business travel and all related expenses paid
- Medical, vision, prescription, dental and life insurance
- 401(k) with a company match
- Paid time off and paid holidays
- Extensive hands-on training and development
- Paid time off that accrues from day one and paid holidays
- Tuition assistance
- Opportunities for advancement
What you will do
- Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
- Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
- Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
- Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
- Must be capable of independent work. Complete service documentation electronically.
- Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
- Provide daily email updates to keep all parties informed and ensure timely in-service, hand off to local technicians, and customer satisfaction.
- Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
- Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
- Maintain tools. Submit an annual inventory to assigned manager.
- Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.
- Other duties as assigned.
What you will need
- Associates degree in mechanical, construction or related installation content, plus one year of related experience. In lieu of degree, High School Diploma/GED with a minimum of five years of related work experience, which may include vocational/apprenticeship/company training program.
- Excellent interpersonal and Customer communication skills (verbal and written).
- Strong technical and troubleshooting skills.
- Proficiency in computers and Windows software.
- Plumbing, electrical, and mechanical. knowledge.
- Flexibility to handle multiple and changing priorities.
- Ability to work flexible hours, sometimes outside “normal business hours” and travel to support business needs.
- Valid Driver’s license required
- Basic knowledge of personal computers required
- Must be able to be compliant with hospital/customer credentialing requirements.
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Pay range for this opportunity is $49,551.85 - $69,298.32.This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
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