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Transportation Customer Service Rep


V R Della Infotech Inc


Location

Woodland Hills, CA | United States


Job description

Duties: Track shipments on carrier websites and update systems with status Email UMG Customer Service regarding shipments requiring additional information (valid address, contact info) Process freight claims and follow up with carriers on claim status Prepare and publish reports Communicate with warehouse on invalid Tracking Numbers Communicate with warehouse on open orders Respond to internal customers with order updates

Skills: Strong computer skills including extensive experience with Microsoft Office Suite, especially Excel and Outlook Data entry experience High Level of attention to detail Prioritizes work activities; plans and stays organized Comfortable communicating with internal customers and vendors by email and phone

Education: Some college courses

Required Skills: CLAIMS,EXCEL,MICROSOFT OFFICE,DATA ENTRY,MICROSOFT OUTLOOK,
Additional Skills: CUSTOMER SERVICE ORIENTED,

Minimum Degree Required: Associate's Degree (Community College, MBO)
Hours Per Day: 8.00
Hours Per Week: 40.00
Languages: English( Speak, Read, Write )
Department: US1J0017 : US1J-US1J0017_Transportation Mgt. UML/Supply Chain
Job Category: Administrative


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