Location
Wilmington, NC | United States
Job description
Join the elite team at Woofie’s Mobile Pet Spa of Greater Jacksonville, NC, where we redefine pet grooming by bringing the luxury of an upscale salon directly to the client's doorstep. Our cutting-edge mobile spa boasts state-of-the-art grooming equipment, ensuring top-tier safety, comfort, and convenience for both pets and their owners.
We are in search of a Bather/Groom Tech who excels in delivering exceptional pet care and customer service while upholding Woofie’s standards.
Responsibilities:
- Conduct comprehensive assessments of pet conditions and gather service requests through detailed consultations with pet owners, ensuring tailored grooming experiences.
- Groom pets by bathing, brushing, combing, paw pad trimming, de-shedding, de-matting, drying, clipping/filing nails, cleaning ears, and deodorizing according to breed or mixed breed specifications and in accordance with Woofie’s standards.
- Express anal glands only upon client request (internal gland expression is unauthorized).
- Implement specialized care techniques for puppies, elderly, and disabled pets, fostering a calm environment to alleviate pet anxieties and behavioral concerns.
- Prioritize pet and personal safety by adhering to established safety policies and promptly responding to any pet medical emergencies.
- Maintain pet records, documenting services accurately in our electronic system.
- Uphold cleanliness and sanitation standards, following manufacturer instructions for equipment maintenance while conserving use of replenishable supplies by adhering to proper portion or dilution level guidelines.
- Address customer concerns promptly and professionally, fostering positive relationships through clear communication with clients and promptly following up with the back-office team.
- Complete assigned clerical, inventory management, cleaning, and other tasks as directed by the mobile pet spa director or company owners.
- Other duties as assigned.
Qualifications:
- 1 year of groom tech/ pet bathing experience
- Maintain a valid driver’s license, ensuring the ability to operate the mobile pet spa.
- Demonstrate exceptional customer service skills, striving to exceed client expectations.
- Exhibit flexibility in scheduling, including ability to work weekends, events and adapt to varying hours.
- Display reliability and punctuality in all aspects of job performance.
Benefits:
- 401K Contribution Matching
- Flexible Schedule
- Paid Time Off
- Employee Discount
- Bonus and Incentive Opportunities
- Professional Development
- Advancement Opportunities
Compensation:
- $12-$14/hr plus 100% of Gratuities
Woofie’s LLC, a proud affiliate of Authority Brands Inc., has been setting the standard in pet grooming since our establishment in 2004. With nationwide franchising since 2018, we continue to lead the industry through innovation and excellence. Woofie’s stands out as the first in the professional pet care services industry to offer a comprehensive suite of services, including pet sitting, dog walking, and mobile pet spa services. What sets us apart is our fully customizable service menu and unwavering commitment to personalized customer care. Recognized consistently as a top pet care service provider, Woofie’s is synonymous with excellence in pet care.
You are applying for work with a franchisee of Woofie’s, not Woofie’s Franchising SPE, LLC, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees.
An Equal Opportunity Employer
Job tags
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