Remote Insurance Customer Service & Sales
Location
Santa Barbara, CA | United States
Job description
Join Harlow Insurance Agency, an innovative insurance agency that is fully remote and embracing the future of work. We are looking for a Remote Insurance Customer Service & Sales team member to join our dynamic team in Santa Barbara, California.
At Harlow Insurance Agency, we believe in putting our clients first and providing exceptional service. As a Remote Insurance Customer Service & Sales representative, you will have the opportunity to build meaningful connections with our clients and help them navigate their insurance needs.
In this role, you will be responsible for delivering outstanding customer service and sales support to our clients. You will handle incoming calls, answer questions, provide policy information, and offer personalized insurance solutions. As a remote team member, you will have the flexibility to work from the comfort of your own home while still being part of a collaborative and supportive team.
If you are passionate about customer service, enjoy working in a remote environment, and want to be part of a forward-thinking insurance agency, Harlow Insurance Agency is the place for you. Apply now and join our team!
Benefits Paid Time Off (PTO)###Work from Home###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Health Insurance###
Responsibilities - Provide exceptional customer service to clients, addressing their inquiries and concerns in a timely and professional manner.
- Handle incoming calls and emails from clients, providing information about insurance policies, coverage options, and claims processes.
- Assist clients in selecting the right insurance products and coverage based on their individual needs and circumstances.
- Process policy changes, updates, and cancellations accurately and efficiently.
- Collaborate with the sales team to identify cross-selling opportunities and maximize sales revenue.
- Stay up-to-date on industry trends and product knowledge to effectively educate and advise clients.
Requirements - 3 years of prior insurance sales & customer service experience.
- Active Insurance License.
- Excellent communication skills, both verbal and written, with the ability to build rapport and establish a positive rapport with clients.
- Strong organizational skills and attention to detail, ensuring accuracy in client information and policy documentation.
- Self-motivated and disciplined, with the ability to work independently and meet performance targets.
- Proficient computer skills and familiarity with insurance software and CRM systems.
Job tags
Salary
$2,350 - $5,500 per month
