Stanly Ranch
Location
Valley County, MT | United States
Job description
Our Company & Our Property
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 27 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.
About Stanly Ranch, Auberge Resorts Collection
A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.
Role Summary
As a company focus for 2024 and beyond, Auberge has embarked on a brand-defining program of deepening our “soulful” experiences at each of our one-of-a-kind hotels. This role will execute & project manage programming efforts across this property, and as such, he or she will be responsible for facilitating, organizing and guiding well-designed and creatively curated guest and team experiences unique to our properties through adventures, activities, classes, amenities, product selection, partner alignment, and space activation. This role is integral to establishing and maintaining thematic stories and elements that influence and guide the resorts’ guest experience.
The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, art, fashion and music. This is a great opportunity for a hyper-organized, detail-oriented individual who is curious and passionate about any of these fields and how they impact the guest experience. The Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.
This is a hands-on and fast-paced role, - perfect for someone who likes to be the ‘boots on the ground’ and work with lots of different types of people and teams. This role also has the opportunity to grow and weekly hours are subject to change based on hotel needs.
Core Responsibilities
The key responsibilities for this position are:
Preparing and executing special events, weekly activities, classes and programs that allow guests to create lasting memories and maximally experience our core pillars: design, wellness, culinary, seasonality
Engaging with guests in an effort to promote and sell additional activities in tandem with the Concierge team
Maintain cooperative relationships and open lines of communication with leaders of other departments throughout the hotel to ensure successful execution of programming and product offerings
Help manage and finalize SOPs for all existing and new experiences; including trial set ups and photo documentation to maximize their effectiveness as a key experience training and execution tool
Help manage and finalize BEOs for all existing and new experiences, as well as coordinating with the correct teams to ensure their success
Coordinate OS&E purchases; liaise with appropriate departments to organize, store or set up on property. Keep inventory of all experiences-related items
Manage and submit invoices for all 3rd party vendors and partners
Communicate with experience vendors and hosts as needed for smooth operations day to day, as well as follow up for feedback & adjustments to experiences.
Organize and maintain the activities storage areas and equipment/OS&E
Help execute creative design + touchpoint projects under the direction of Director of Experiences
Coordinate design and printing of collateral on an as-needed basis such as daily text schedule, monthly experiences calendar & signage on property
Work with marketing team to fact check website to ensure experiences are up to date
Low level marketing such as posting experiences to local calendars and sending email campaigns for promotions
Set up and host experiences on property on an as-needed basis
Gather and organize metrics on experiences and programming: bookings, guest feedback, revenue
Communicate with team members on upcoming experiences or events on a daily basis
Manage internal programming calendar and spreadsheets used by Experiences and Marketing departments
Required Qualifications
A willingness to follow procedure, complete tasks in a timely, accurate, and efficient manner, maintain proper attendance, and comply with company policies
Adaptability, strong organization and time management skills
Ability to manage multiple tasks at one time & thrives in a fast paced environment
A passion for visual excellence and consistency
Clear and strong communication, working with all departments of the hotel
Detail oriented with a desire to present all activities and gifts at the highest standard
Independent worker who can be a leader and assistant to the experiences team
Have a positive demeanor and a sense of adventure who regularly enjoys outdoor, wellness, culinary and design-related activities
Preferred Qualifications
Bi-lingual
Prior experience in luxury hospitality
Knowledge of the local area
What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.
If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Stanly Ranch is an Equal Opportunity Employer, M/F/D/V. Stanly Ranch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stanly Ranch complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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