Library Public Services Specialist I.
Henrico County Public Schools
Location
Henrico, VA | United States
Job description
Job Title
Library Public Services Specialist I.
Location Henrico, VA, US
Organization Name County of Henrico Department of Library
About Us Henrico County, a progressive employer of choice, provides job seekers with the promise of fair and competitive compensation; a close-knit atmosphere with low employee turnover; and a benefits package that helps secure financial stability.
Established in 1611, Henrico County has deep historical roots. Henrico County borders the City of Richmond to the west, north and east and constitutes approximately a third of the Richmond metropolitan areas. Henrico County is among the top-rated counties in the nation and was one of the first localities to adopt the County Manager Form of Government. Citizens of Henrico County are represented by an elected Board of Supervisors representing five magisterial districts.
Henrico County General Government currently has more than 30 agencies. Department Heads are appointed by the County Manager, with the exception of the elected constitutional officers. Henrico County is an equal opportunity employer and, when you join us, you will be surrounded by fellow associates who come from all walks of life, all types of cultural backgrounds and all ages.
The Library System consists of four area and five branch libraries, a Mobile Library Service, a law library, and headquarters. These libraries are located throughout the county--a widely diverse county of 245.06 square miles with 28 miles separating our most distant libraries. The Library System is committed to providing excellent customer service through expert staff, state of the art facilities and innovative Technology.
For more information, please visit our website: .
General Statement of Duties Closing Date: This position closes on Monday, March 18, 2024.
Performs assigned duties proficiently for Adult public service support area in a permanent part-time capacity; does related work as required.
Essential Duties Henrico County Public Library is seeking Part-Time Public Service Specialists I in Adults, to support customer service in various locations. There is currently a position available at the Libbie Mill Library location. This posting may also be used to fill additional Part-Time Public Service Specialist I Adult positions throughout the library system.
Primary assigned duties include responding accurately to patrons' needs and inquiries; and developing, scheduling and facilitating programming for the Adult service area. Demonstrates sound working knowledge of the principles and practices of library science; sound working knowledge of the programming, resources and best practices for one assigned services area; and sound working knowledge of Library policies and procedures. Work is performed as assigned at locations Countywide with minimal direction from the supervisor and senior staff.
Essential Duties for the Public Services Specialist I level in Information Services:
- Proficiently performs the duties assigned to the Adult service area, including but not limited to responding to patrons' questions and needs, accurately entering and tracking patrons' questions in library database
- Provides support to Librarian for programs and activities in one service area
- Maintains current working knowledge of industry best practices, methods, techniques, equipment, etc.
- May facilitate "canned" programs and activities and assists with the planning or development of programs and activities as assigned
- May develop programs and activities under general supervision as assigned
- Provides basic patron assistance with providing accurate information related to material availability and may place holds for patrons as needed
- Accurately provides information in response to patrons' needs and inquiries and accurately enters and tracks patrons' questions in library database as required
- Assists with special projects as assigned
- Effectively collaborates with and assists Librarians and colleagues as assigned
- Assists with training Library Associates or volunteers
- Attends all scheduled meetings and required training and maintains all required certifications
- Performs other duties as assigned
Minimum Qualifications High School diploma/GED, with relevant college coursework or degree preferred and one (1) year of relevant customer service experience; OR, any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
Additional Information - A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
- This position is part of a Career Development Series and does allow for advancement opportunities within the position and can be filled at any level.
- The expected hiring range will be at the lower end of the listed pay scale.
- These are 20 hours/week positions with opening, closing and weekend shifts are required including Sunday hours on rotation.
- Please be aware that while we are hiring for specific positions, staff can be moved to other location or services areas for the good of the library at any time.
How To Apply Closing Date: This position closes on Monday, March 18, 2024.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though or click on the Jobs link in the upper right hand corner of our main County page at .
Minimum Salary 18.13
Maximum Salary 33.36
Currency USD
Main Organization General Government General Government
Employment Status Permanent Part-Time Permanent Part-Time
Amount of Travel Work At Home
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