Front Office Certifier Supervisor
Sea Mar Community Health Centers
Location
Olympia, WA | United States
Job description
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:
Sea Mar is a mandatory COVID-19 and flu vaccine organization
Front Office Certifier Supervisor – Posting #26057
Salary Rate: $67,724.80 (Hourly $32.56)
Position Summary:
Sea Mar Community Health Centers is seeking a Full-time Front Office Certifier Supervisor for its WIC Department in Olympia. The Front Office Supervisor will also oversee Thurston and Grays Harbor Counties WIC Departments. English language is required for this position but we prefer a Bilingual person that speaks either English/Spanish or English/Russian due to the population we serve.
Under the direction of the WIC Coordinator, the Front Office Certifier Supervisor is responsible for assisting a WIC Program caseload. Front Office Certifier Supervisor is responsible for managing schedules and providing nutritional services as needed. She/he also assists with the Nutrition Program clerical support including, but not limited to; completing participant reports, maintaining records and monthly statistics.
Essential Duties and Responsibilities include the following listed below. Front Office Certifier Supervisor may be required to perform other duties as assigned.
Administrative
- Supervises, directs, schedules and provides training for Nutrition Assistants and WIC Clerks. Conducts regular staff meetings and acts as a liaison for nutrition staff to management and other Sea Mar staff.
- Participates in selected committees, such as Quality Improvement and Joint Commission to monitor and improve the overall functioning of Sea Mar Community Health Centers.
- Reports and summarizes progress of activities as directed. Prepares periodic and special reports as requested.
- Conducts outreach activities in the community and maintains communication with referral agencies.
- Maintains complete up-to-date WIC charts (documenting counseling session as specified by program guidelines in legible form), and statistical program records including but not limited to; documentation flow sheet, weight/height grids, and appointment scheduling.
- Establishes and maintains professional working relationships with WIC team members and other Sea Mar staff. Serves as liaison between Nutrition/WIC and other clinic and community services and makes referrals as appropriate.
- Provide client services as needed.
- Attends selected clinic, MSS, Preventative Health Services division and WIC meetings and participates in continuing education.
- Assists with breastfeeding promotion and community nutrition education, including travel as needed.
- Works efficiently with self-directio n.
Clinical
- Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
- Demonstrates knowledge of the principles of growth and development over the life span.
- Able to identify and categorize each patient’s specific grouping needs, such as infants, children and women.
- Interviews clients from diverse populations, reviews and documents client history, anthropometric and laboratory data, and reviews current eating habits.
- Uses standard assessment tools and follows department policies and practices to perform screening procedures such as weighing and measuring, taking hemoglobin, plotting growth grids, and reviewing dietary evaluations.
- Compares information collected to program criteria to accurately determine WIC eligibility and nutrition risk factors.
- Refers clients to appropriate health or community service resources. Identifies when high-risk clients need immediate attention of Dietitian and makes appropriate referrals and facilitates the appointment.
- Provides individual and group nutrition education according to program guidelines, utilizing client appropriate methods and materials.
- Provides program orientation, nutrition requirements and assists in scheduling client appointment, considering all programmatic and client needs.
- Determine appropriate food package, explains nutrient content of WIC foods, identifies contracted food vendor, issues manual or computerized food vouchers, and documents checks issued.
- Maintains patient rights and confidentiality; documents vendor and participant complaints and infractions.
Education and/or Experience
- Minimum 3 years of experience with the WIC program, multicultural populations and the use of interpreters is required.
- High School or GED diploma
- 7 hours of HIV/AIDS course.
- Medical Assistant-Registered Certification required for Hemoglobin testing. Staff who do not have the Medical Assistant-Registered Certification are not permitted to perform the Hemoglobin testing. Staff are required to obtain the Certification after hire or promotion.
- Completion of the Minimum Paraprofessional Competencies (a set of standards defined by Washington State WIC Program) within guidelines set in WIC/Nutrition Policies and Procedures.
- The experience should reveal managerial and organizational skills, and a demonstrated interest in nutrition services and nutrition education.
What We Offer:
Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of:
- Medical
- Dental
- Vision
- Prescription coverage
- Life Insurance
- Long Term Disability
- Paid-time-off starting at 27 days per year + 10 paid Holidays.
We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment.
How to Apply:
To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position, email Sulema Carrasco, Front Office Certifier Supervisor, at [email protected].
Sea Mar is an Equal Opportunity Employer
Posted 02/01/2024
Please visit our website to learn more about us at You may also apply through our Career page at
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