Department of Human Services
Location
Medford, OR | United States
Job description
Initial Posting Date:
03/05/2024Application Deadline:
03/19/2024Agency:
Department of Human ServicesSalary Range:
$3,477 - $5,232Position Type:
EmployeePosition Title:
Eligibility Specialist (Human Services Specialist 3)Job Description:
Eligibility Specialist (Human Services Specialist 3) REQ-150593
Salary range: $3477 - $5232
Medford, State Street office
We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the
Equity North Star
as our guide toward our vision of an agency free of discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.Do you want the opportunity to match the needs of people in the community with available federal, state and local programs or other resources to meet those needs? Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly, people with disabilities and communities? Then, we want to hear from you!
Oregon Department of Human Services (ODHS), A place to belong and make a difference!
When you join the
ODHS
, you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision.
We are committed to building a racially equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The
Equity North Star
has four points that explain the agency's goals related to equity, inclusion, and racial justice.We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and
competitive benefits packages
including health, dental, vision and much more!About the program -
Click here
to learn more about Aging and People with Disabilities.YOUR DUTIES AT A GLANCE:
In this position, you will determine initial financial eligibility and to periodically review financial eligibility for Medicaid, Supplemental Nutrition Assistance Program (SNAP), Employment Related Day Care (ERDC), and Temporary Assistance for Needy Families (TANF) programs. The office serves seniors and adults with disabilities. We provide assistance to individuals and/or groups dealing with issues relating to economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, and inadequate housing. The office is open from 8-5, Monday through Friday. The needs of the public will adequately be served.
Main duties include but are not limited to:
Interview applicant(s) and other required persons in a variety of settings to determine need and initial eligibility for ODHS programs including, but not limited to: TANF, MAGI, non-MAGI, SNAP, ERDC, long term care financial. Review application and documents in accordance with agency policy to determine financial eligibility in a timely manner. Inform applicants of verification process. Articulate rules, regulations, procedures, and responsibilities to Oregonians.
Inspect eligibility decisions and benefits amounts calculated by the ONE system for accuracy and appropriately authorize denials and/or approvals for benefits based on agency policy.
Provide choice counseling and facilitate referrals to SHIBA, Medicare and community programs as appropriate.
Initiate contact with ongoing long term care recipients as required to complete their annual financial recertification.
Redetermine ongoing financial eligibility for benefits by reviewing application packets and other supplemental data as required by current policy.
Identify indications of fraud and/or abuse. Refer possible fraud to Fraud Investigation Unit and abuse concerns to Adult Protective Services.
WORKING CONDITIONS
Typically, work in an office environment. When required, physical exertion such as climbing stairs, walking on uneven terrain and transporting a laptop.
Occasionally, must travel to individuals' homes, hospitals, nursing homes, and other provider settings as well as other local offices and Salem. Occasionally drive a variety of cars which may be unfamiliar, to remote places in a variety of terrain and possibly inclement weather.
May encounter environmental hazards including unsanitary conditions. May come in contact with people who present as irrational, hostile, or angry who may become assaultive verbally, physically or with a weapon. Also, will come in contact with animals, some of which may be dangerous.
May be exposed to a variety of contagious diseases such as staph infections, lice, MRSA, etc.
A valid driver license and acceptable driving record are necessary for this position.
THIS IS WHAT YOU NEED TO QUALIFY/MINIMUM QUALIFICATIONS (MQ's):
Two years of experience determining eligibility for an agency program by:
interviewing to assess the needs of clients, and
interpreting and applying the policies, rules, and guidelines that are applicable to the client's situation.
OR
Any college courses may be substituted for the two years of general experience on a year-for-year basis (45 quarter hours is equivalent to one year of experience). ** A photocopy of your transcripts may be requested if using college courses to meet the minimum qualifications.
ESSENTIAL ATTRIBUTES (EA's):
Experience obtaining information from customers looking for assistance with programs and/or services.
Experience working in a team environment.
APPLICATION INSTRUCTIONS AND REQUIREMENTS:
Your work history profile either in the Workday application or resume/CV is the perfect opportunity to highlight your interest in the position and showcase your skills and experience that make you the best candidate for the position.
Current State of Oregon employees: Apply via your employee Workday account. (This includes permanent and limited duration employees; temporaries are not counted as internal candidates). View this
job aid
for help.If you are not a current State of Oregon employee, view this
application instructional video
.Please upload a resume OR complete the work history profile. Note: Your resume / cover letter may be uploaded in the Resume/CV field on the online application. **Emailed resumes and cover letters will not be accepted; they must be attached to your Workday application to be considered.
After you submit your application, you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.
ADDITIONAL REQUIREMENTS:
Finalists for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
HELPFUL INFORMATION:
This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies.
Have questions about Workday, and want some tips on understanding the state application process? Check out our
Oregon job opportunities
page.If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact
. Please be sure to include the job requisition number.For questions about the job duties or application process, please contact
. Please be sure to include the job requisition number.Job tags
Salary
