Location
Maple Grove, MN | United States
Job description
Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About This Role:
We are seeking a Facilities Specialist II that will be responsible for overseeing contracted service vendors, employee service amenities, and data management systems delivering exceptional services in a world class facility. This position will have limited supervision and report directly to the Senior Facility Manager.
Your Responsibilities Will Include:
- Oversees contracted service vendor account managers through contracted specifications and Boston Scientific’s expectations, ensuring all key performance indicators are met and provide improvement plans as needed to meet service excellence.
- Support site leadership in processing campus wide events, communication, and misc. information collection as needed.
- Run and help develop all department social media sites, oversee campus wide communication through e-mail, poster boards, communication boards, and any selected multimedia processes
- Process, track, and support department with all financial systems regarding purchase order creation/tracking, quote collection from projects, and create excel workbooks that track financials from both service vendors and project work for the department
- Support onsite administrative assistant to deliver general, financial, and data support duties for the entire Facility and EHS team
- Build quality into all aspects of their work by maintaining compliance to all Boston Scientific quality requirements
- Build quality into services by developing and support quality systems provided by all service vendors and metrics that show value to Boston Scientific.
- Develop, maintain, and deliver data driven stories through web-based systems like Qualtrics, Orange QC, CMS, and FM Systems.
Required Qualifications:
- High School Diploma or GED
- 5+ years of customer service experience retail or other high customer demand work environments
- 5 years facility work experience for work site of 500 employees or more
- 5 years supporting database designs as the administrative support data driven decision making and dashboard designs
- Knowledge of all Microsoft Suite programs and social media platforms such as Teams, SharePoint, Yammer, and general understanding of misc. social media programs
- Experience in excel spreadsheets to support financial/data driven processes
- Experience in PowerPoint building dynamic presentations with little input or feedback
- Excellent verbal and written communication and customer relations required
Preferred Qualifications:
- 5 years facility work experience for medical manufacturing facilities supporting: Office space, Lab space, Clean rooms, Warehousing and Receiving
- 5 years work experience with inspection systems and metric driven experience for work site of 1000 employees or more
- 2 years work experience in at least 3 any of the following service/amenity areas: food service, childcare service, banking services, housekeeping services, office services, painting, lighting, small tools work (odd jobs), storage/move services, landscape, irrigation, lawn care, snow removal, asphalt and cement work for large multi-building facilities with 1000 employees or more
- 2 years work experience in managing financial account receivable/account payable systems or processes
- 2 years work experience in managing communications and team culture for more than five direct reports
Job tags
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