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Location

Dayton, OR | United States

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Job description

Job Description:

Who We Are:
Located in the world-renowned Dundee Hills of the Willamette Valley, we are in perpetual growth mode, selling multiple brands at multiple price points under the Stoller Wine Group umbrella. Our portfolio includes Stoller Family Estate, Chehalem, History, Chemistry, and Canned Oregon. Our estate vineyards are LIVE Certified (Low Input Viticulture and Enology), Salmon Safe, and B Corp certified. Additionally, Stoller Family Estate was the first LEED® Gold certified winery in the world. Our successful growth stems from a highly selective employment process that effectively matches individual and organizational values, coupled with an entrepreneurial environment that promotes creativity, constant improvement, and excellence in every aspect of our corporate lives.

Who You Are:
You are a seasoned wine industry professional hungry and motivated by wine sales, club sign-ups, and successful guest experiences. You execute service through Fanatical Hospitality's lens to reach the Tasting Room's goals.

As the Lead Associate, you will have a crucial role in our Tasting Room. Your key responsibilities will include:
1. Executes service through the lens of Fanatical Hospitality to reach the sales and club sign-up goals of the Tasting Room.
2. Compliment other Associates’ activity by assisting with POS transactions, Stoller procedural information, opening/closing operations, and the overall organization of the tasting room’s day-to-day activities.
3. Assists Associates with training opportunities and acts as the standard to which Stoller Associates conducts sales, service, and hospitality.

Job Duties
•  •  Exceeds sales and club sign-up goals.
•  Is a role model and inspirational leader-by-example to other staff members in sales, service, professionalism, and work ethic.
•  Assists and educates guests and other staff members on wines, wine club benefits, Stoller history and culture, regional information, etc.
•  Collects, inputs, and updates guest data properly and in a timely manner using TOCK and WineDirect best practices.
•  Assists in training and developing incoming and current Associate team members.
•  Monitors reservation system and assists in plotting the reservations for the shift, knows when and where we can accommodate walk-ins in order to maximize covers for the shift while always striving to maintain a positive guest experience.
•  Takes initiative to do ongoing side tasks throughout the shift, as well as swiftly and thoroughly completing opening and closing duties.
•  Is capable and eager to work in a variety of spaces and settings, between the Tasting Room, Lawn, and Events.
•  Maintains punctual, regular, and predictable attendance.
•  Demonstrates a passion for detail and a willingness to learn.
•  Works collaboratively in a team environment with a spirit of cooperation.
•  Maintains upbeat, even-keeled attitude and composure.
•  Collaborates with other shift leads and respectfully takes direction from Tasting Room Managers.
•  Performs other duties as assigned by the Tasting Room Managers.

Supervisory Responsibilities
This position sets the bar for Associates to rise to while reporting to the Tasting Room Managers.

Qualifications
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
You are required to work weekends and holiday weekends, excluding closed holidays.

Requirements:
- Oregon Food Handler’s Card
- OLCC Servers License
- Driver’s License and reliable transportation
- Three to five years of experience.

Your Compensation:

Wages are based on the candidate's relevant experience _
This position receives tips!

Ready to take your career to the next level? Apply now by submitting your resume and a cover letter highlighting your relevant experience and why you're excited about joining the Stoller Wine Group!

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Salary