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IT Support Specialist


City of Quincy


Location

Quincy, IL | United States


Job description

City of Quincy

Job Description

JOB TITLE: IT Support Specialist DATE: July 2022

DEPARTMENT: Information Technology FLSA STATUS: Exempt

POSITION SUMMARY:

Under general supervision, the IT Support Specialist performs basic to advanced tasks related to all computer hardware, software, and network systems. This position works directly with the various City departments to isolate, troubleshoot and repair problems with desktop computer hardware/software, virtual desktop hardware/software, peripherals, network connectivity and telecommunications. The IT Support Specialist reports to the Director of Information Technology and/or IT Manager.

JOB FUNCTIONS:

REQUIREMENTS:

EDUCATION:

Bachelor degree in computer science or related field and 1 to 2 years of recent technology support work experience; an associate's degree and 2 years of recent technology support work experience; or a high school diploma or GED and 3 years of recent technology support experience; or any other combination of training and experience that provides the required knowledge, skills and abilities.

EXPERIENCE:

Minimum of 1 to 3 years of experience directly related to the duties and responsibilities specified.

Certified Microsoft, Cisco Networking Administrator, A+, Server+, Network+ certifications a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

SUPERVISORY RESPONSIBILITIES: (Direct Reports)

None

EQUIPMENT TO BE USED:

Computers, fax machines, telephones, calculators, and general office equipment

PHYSICAL REQUIREMENTS:

May require bending, twisting, squatting, crawling, climbing, kneeling, working in confined spaces, standing and sitting for extended periods of time, and occasionally lifting, carrying, pushing or pulling objects over 50 pounds.

WORKING CONDITIONS:


Job tags

Full timeWork experience placementLocal areaRemote job


Salary

$45k

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