Business Process Engineer
Location
New Haven, CT | United States
Job description
Open to remote
Financial services is a must
Must be familiar with Lean principals
Must have transformation experience
Job Description
Overview
Business Process /Engineer will support a transformational program and is responsible for developing an informed knowledge of business areas to accurately and thoroughly document business processes, integration, systems used within the portfolio they support, other internal and/or external entities sending or receiving work, and operational pain points. Ultimately, you will create a framework for understanding how the business delivers products and services (i.e., value) to its customers. In this role, you will work closely with the Process Engineers to formulate and develop new and improved business models based on evolving and advanced digital capabilities of business systems. The Business Process Analyst/Engineer will participate in all phases of a process improvement engagement.
Core Responsibilities
Develop solid working relationships with business partners.
Conduct ongoing interviews, and demos to understand the work performed.
Thoroughly define and document business processes and translate documentation into workflows to map current state processing models.
Gather existing process documentation and review with process subject matter experts.
Assist in representing business process needs with technology teams to define requirements and business cases for the technology developments.
Coordinate with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, system techniques and controls, and requests for system access.
Map information flows, chart value streams, diagram processes, and model system dynamics to facilitate common understanding across teams.
Conduct statistical analysis in support of process improvement.
Oversee testing and the execution of process enhancements.
Utilize broad knowledge of systems, processes, and solutions to support business problem analysis and assist in determining the best methodology to resolve defects or issues.
Essential Competencies
Professionalism/Personal Accountability, Collaboration and Teamwork, Communication, Flexible and Adapts to Change, Service to Customers and Clients
Skill Qualifications
Required:
Demonstrated knowledge of LEAN Six Sigma, data analysis, statistics, industry tools (SIPOC, VOC, Process Mapping, Process Requirements), and process engineering methodologies.
Demonstrated ability to multi-task and establish priorities.
Advanced skills in Visio or other process modeling tools (BPMN/Case Management) required.
Technical understanding of the digital platform, cloud applications, web services, server-side components, and APIs.
Ability to perform intermediate to advanced SQL queries.
Competency in Microsoft applications including Word, PowerPoint, and Outlook. Advanced skill in Excel including formulas, pivot tables, VLOOKUP, and macros.
Assist project manager(s), scrum master(s), business analyst(s), business systems analyst(s), and test analyst(s) with duties as necessary.
Effective communication skills.
Ability to build consensus among and between business users and IT.
Preferred:
Lean Six Sigma Certification
PMP
Education and Experience Qualifications
Required:
BS/BA degree
10 years of Business Process Improvement and business process design
Knowledge of Lean Six Sigma principles desired
Proven experience with project management
Physical Demands
Must be able to remain in a stationary position for a majority of the workday.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job tags
Salary
