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General Manager


Steingold's of Chicago


Location

Chicago, IL | United States


Job description


About Us:
Steingold's Bagels & Nosh is the new project and offshoot of our very popular Southport deli and restaurant. We are a vibrant and dynamic culinary destination that will be located on the ground level of the prestigious Zachary Hotel, right across the street from iconic Wrigley Field. We pride ourselves on delivering exceptional dining experiences and fostering a positive work environment where our team members can thrive.

Please learn more by visiting

Job Description:
We are seeking an experienced and passionate Restaurant General Manager to join our growing team. As a Restaurant General Manager, your primary responsibility is to ensure that every guest has a positive, memorable experience. You will oversee the entire restaurant operation, manage staff, and implement strategies to improve productivity, sales, and food quality.

Key Responsibilities:
- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services and ensure guest satisfaction
- Update Toast POS on a daily basis to reflect correct counts of menu items
- Manage restaurant's daily operations and supervise shifts
- Respond efficiently to customer questions and complaints
- Hire, train, and evaluate staff performance
- Develop hourly and salary rates for FOH and BOH positions
- Manage food cost, forecast requirements, and maintain inventory
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality

Requirements:
- 3+ years of experience as a Restaurant General Manager or similar role
- 3+ years of experience in customer service management
- Extensive food, wine, beer, and cocktail knowledge
- Computer literacy, familiarity with restaurant management software including Toast, Slack, Restaurant 365, and Gmail
- Strong leadership, motivational, and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player with good time-management skills
- Great interpersonal and communication skills
- Culinary school diploma or BS degree in Business Administration

Only shortlisted candidates will be contacted for interviews. Thank you for your interest in joining Steingold's Bagels & Nosh


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