Account Specialist - Spare Parts

Location

Virginia | United States

Job description

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

Compensation Data

Salary: $50-60k/year

Purpose of the position

• Based in the Fort Lauderdale area, this role requires a service minded and results driven individual. 
• Daily customer contact to follow-up spare parts quotations and thereby increase quotation/order hit rates. 
• Business segments include CRUISE, MERCHANT and OFFSHORE. 
• Fully supported by Account Managers and Customer Experience personnel

Main tasks and responsibilities

• Follow up business leads from our spare part quotations to meet our targets and increase the hit rates together with our Account Managers.
• Become our customer’s main point of contact for spare parts quotes and build positive customer relationships that will generate future sales and customer satisfaction for our services.
• Our customers operate their assets globally which gives this job another positive but challenging dimension in the dialogue
• Frequent use of telephone, google meetings & email is expected and the preferred way of working.
• Occasional physical customer meetings, but business travel is not a requirement for this position.
• Collect and update relevant market and customer information in our CRM system.
• Be involved as a central part in the sales team developing and implementing sales tactics, budgets, and action plans to meet or exceed company KPIs (along with Account Managers and Regional Account Manager)
• Close cooperation with our internal organizations who are creating the spare part quotes and the Service teams for common leads, therefore being a team player will be crucial for success.
• Accept, execute and deliver other projects as assigned by management for the benefit of the company  

What you’ll need to succeed

Education:

• Bachelor’s degree in engineering, marine, or business or other relevant technical/engineering education will be considered

Experience:

• 3-5 years’ experience in the shipping, cruise, merchant, offshore, or related business

Competencies:

• Fluent English written and oral
• SALESFORCE ( or similar CRM)
• GOOGLE suite (or similar),
• Work independently
• Team player

You will be part of

• By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. 
• We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of integrity, quality and safety. 
  • Integrity: Integrity steers our thinking, behavior and the way we nurture the relationships with our customers and our stakeholders
  • Quality: Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences.
  • Safety: Safety is essential in everything we do.  Our customers can rely on us to put safety at the forefront of our designs, deliveries and services so they can run their operations without unpleasant surprises, and we all have a safe working environment.
• With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.
  

Interested to join?

Submit your resume to apply.

MacGregor is part of Cargotec

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions, all designed to perform with the sea.

Job tags

Salary