Community Health Advocate

Location

Omaha, NE | United States

Job description

Overview

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

As a Community Health Advocate, you will provide non-clinical interventions to engage patients in their care and connect them to community support. You will be responsible for implementing the Community Link Program by serving as direct support to patients in screening for, understanding, and making appropriate referrals for basic social needs (e.g., transportation, food and housing) that directly impacts the patient’s short and long-term health. The Community Health Advocate is an integrated part of the care team and will work directly with patients, and build and maintain relationship with community resource partners.  

• Participate as a full member of the clinic team, including attending team meetings and
  care conferences as appropriate.
• Act as peer support and advocate for patients as they navigate the medical and social service system.
• Work with patients and families on needs that may or will affect the patient’s health, including
  transportation issues, housing, financial concerns, etc.
• Identify and link families to community resources and services, assisting with coordination as necessary.
• Work with a caseload of clients professionally and effectively in a variety of settings.
• Enter and maintain electronic health records, and other program documentation in a timely manner.
• Communicate with RN, PHC, Social Worker, or other care provider findings of assessment, and assist in
  identifying interventions and resources.
• Build and maintain relationships with local networks of resource providers including: attending local
  coalition and partner meetings as needed; identify gaps in community resources based on clinic patient
  needs.

Required Education: High School Diploma

Required Experience:

• Working in the community in a volunteer or paid capacity related to work within community service agencies, care management, or health care delivery. 
• Ability to work in a multicultural setting with a diverse population and exhibit cultural competency. 
• Ability to form relationships with vulnerable populations.
• Strong communication and team-oriented characteristics.

Preferred Experience:

• Knowledge of community based resources
• CHW certification 

Job tags

Salary