Location
Richmond, VA | United States
Job description
As a collective of social enterprises and small businesses in Richmond’s East End, like Rise Cafe, Rise Labs employs teens and young adults, providing paid job training and experience that leads to personal and vocational success.
Barista is a worker position that is part of the Rise Cafe—Rise Labs team. The incumbent will provide exceptional customer service, input customer orders, and process cash and credit card transactions. The barista also supports the cook station making sure orders are organized and guests receive their order in a timely manner. The Barista reports to the Operations and Training Manager and supervises no staff.
Essential Duties
- Greet customers using Rise Cafe scripts and messaging
- Operate Toast point of cash register system
- Maintains proper security of cash at all times
- Understands and follows Rise Cafe cash-handling policies and procedures
- Performs opening and closing duties, following checklist as appropriate
- Maintain indoor and outdoor dining areas and restrooms which includes wiping tables, sweeping/vacuuming or mopping the floors, cleaning chairs, and ensuring the acceptable appearance of the dining area and restrooms.
- Manages third-party delivery tablets (Doordash/GrubHub/Take out) and communicates with delivery drivers and take-out customers as appropriate
- Learn espresso machine operations, cleaning, and maintenance
- Brew coffee & teas, learn to make specialty coffee drinks according to customer requests
- Set up and stock the beverage area, grab-and-go items, service ware, condiments, or other assigned areas
- Perform all other duties and responsibilities as assigned
Approach
- Continuous learning : committed to self-improvement and personal growth
- Creative and curious : developing new ways to accomplish work while seeking to understand the people and context involved
- Cultural competency : demonstrating strong interpersonal skills when communicating with and about diverse communities while building relationships and connections
- Initiative and good judgment : prioritizing projects using reliable information; anticipating, responding to, and solving problems
- Problem solver and strategic thinker : finding ways around obstacles to get the job done and making the organization more effective and efficient, prioritizing the projects and deliverables with the highest return on investment
Qualifications: Any combination of stated education, experience, knowledge, skills, abilities, and/or training that demonstrates the ability to perform essential duties is acceptable
Required Qualifications
- Faith in Jesus Christ, affirming the Apostles’ Creed and lived out in a faith community
- High school diploma or equivalent
- Customer service experience in a retail environment OR fast food experience in restaurant or similar
- Punctual
Preferred Qualifications
- Student leadership experience in school, church, or community
- Strong desire to learn and develop hospitality skills
- Able to stay on task and have a sense of urgency
- Proactive to perform side work during slow periods
- Practices professional communication skills
Position Overview & Compensation
- Part Time, over-time non-exempt
- $12 + plus tips
- Primary work location:
- 2600 Nine Mile Road | Richmond, VA 23223 (Rise Cafe)
- Work Schedule: M-F 11AM to 3PM
Special Conditions
- VA State Police Criminal Records Check, including fingerprinting if over 18
- VA Department of Social Services Child Registry Search (Abuse/Neglect of children) if over 18
- Frequent standing and use of hands and arms
- Must be able to lift up to 30lbs
- Frequent bending and twisting from the waist
Job tags
Salary
