University of Kansas
Location
Lawrence, KS | United States
Job description
Enrollment Management (EM) is a key partner in helping the institution meet its mission and strategic goals. EM is comprised of the following units: EM Shared Services, Enrollment Marketing, Financial Aid & Scholarships, Graduate Admissions, Student Lifecycle Technology, Undergraduate Admissions, and the University Registrar. We are committed to working in an intentional, data-informed, forward-looking, and collaborative manner to implement a comprehensive enrollment strategy.
The Student Lifecycle Technology division will bring together systems and people currently in separate units across Enrollment Management. The position will oversee the strategy and administration of the university's instances of Slate CRM, PeopleSoft Campus Solutions, and other tools used to support enrollment. The director will have the opportunity to shape the new combined organization and have a significant impact on the university and Enrollment Management. The Director reports to and serves at the pleasure of the Vice Provost for Enrollment Management. Operating within an enrollment management model, this position will initiate, develop, plan, strengthen and implement innovative processes, technology enhancements and best practices with a continuous improvement mindset to facilitate student recruitment, retention, and graduation. The director is a highly visible department leader, supporting an extensive group of internal and external stakeholders. Beyond the internal offices within EM, external stakeholder include, but are not limited to: Academic Affairs, Academic Success, Financial Services, Jayhawk Global, Information Technology, Marketing, and Student Affairs. The unit provides support to both the Lawrence and KU Medical Center campuses, including their various branch campuses. The incumbent must have strong communication, team-building, data management, and technology support skills. The position is vital to supporting the University's strategic plan, Jayhawks Rising. The unit has a broad reaching impact, beyond recruitment, and oversees enrollment support technologies from student inquiry through graduation. KU has experienced significant enrollment growth the past two years and is interested in sustaining that growth despite forecasted demographic shifts, college going rate declines, and high school graduate headcount reductions. Modernizing the enrollment support technology infrastructure is vital to achieving this goal. The PeopleSoft Campus Solutions and Slate CRM teams were recently integrated to ensure a holistic systems, data, and support infrastructure. The director will have the opportunity to shape this newly merged organization to achieve these key priorities: redefine appropriate system of record throughout the student lifecycle, optimize data integration between multiple systems, implement new third party platforms to ensure holistic support for student recruitment and enrollment processes, and recommend strategies for deploying AI to support students, faculty, and staff.Job tags
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