Sr Program Manager for Leased Housing
Location
Cambridge, MA | United States
Job description
DEPARTMENT: Leased Housing
REPORTS TO : Director of Leased Housing
FLSA STATUS: Exempt
ABOUT US The Cambridge Housing Authority ("CHA"), a leader in developing and maintaining affordable housing communities, is seeking a qualified and highly motivated candidate. By focusing on policy innovation and family economic opportunities, the CHA is committed to developing and managing safe, high quality, affordable housing for low-income individuals and families. CHA provides long-term rental housing and rental assistance to more than 5,500+ individuals and families through its Public Housing and Housing Choice Voucher (HCV) Programs. CHA has been awarded accreditation by the Affordable Housing Accreditation Board (AHAB) and was the seventh affordable housing provider in the nation to receive this prestigious accreditation.
SUMMARY This position will be the primary staff, with support from the Director of Leased Housing and/or Deputy Director(s) of Leased Housing to administer the City of Somerville Municipal Voucher Program (MVP). CHA will be responsible for program design and administration of this voucher program. The Senior Program Manager will be responsible for coordinating and administering all aspects of the program, including but not limited to: the development of operational policies, procedures, and program forms; processing applications submitted by the City’s Prevention Advisory Group (PAG) and ensuring applications are complete; determining program eligibility and completing all required screening elements; coordinating the inspection process to ensure that prospective units are in safe and sanitary condition; communicating with landlords and program participants; data entry and data collection and coordination among partners and stakeholders.
All activities must support the Authority’s strategic goals and objectives.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience College degree required. Master of Public Administration, Policy or related field preferred. Two years (minimum) experience with affordable housing or related programs with demonstrated experience in project management or supervision. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.
Technical Skills To perform this job successfully, an individual should have strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook), excellent data analysis and presentation skills. Ability to learn other computer software programs may be required by assigned tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
- Responsible for coordinating the City of Somerville Municipal Voucher Program, acting as the main liaison with the City of Somerville Office of Housing Stability.
- Coordinates with the City of Somerville Office of Housing Stability staff, the MVP Prevention Advisory Group to develop the program requirements, processes, and policies.
- Provides technical assistance to and collaborates with the other partners in this project.
- Track and monitor program and fiscal data.
- Provides support to the fiscal department regarding all required reporting requirements including, but not limited to voucher payments, owner incentive payments and all administrative costs.
- Designs and coordinates programmatic reports and regularly advises the Director of Leased Housing and/or the Executive Director of the programmatic and contractual progress.
- Represents the agency at program events and meetings.
- Performs other duties as assigned.
COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies:
Behavioral Competencies Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers.
Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.
Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Job Competencies - Ability to utilize statistical information and present data clearly and concisely.
- Ability to design layout and format for reports including combinations of graphs, tables, text and photos.
- Ability to communicate effectively verbally and in writing.
- Ability to maintain effective working relationships with CHA staff.
- Ability to understand financial documents, budgets, and reports.
- Ability to work on several priorities simultaneously.
- Ability to work independently on a broad spectrum of projects.
- Ability to work collaboratively.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 25 pounds.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment. The noise level in the work environment is usually moderate.
8:30 am to 5:00 pm
Monday through Friday
40 hours per week
Job tags
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