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Location

Newport News, VA | United States

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Job description

BDC Agent with Experience preferred for our Buying Center location - growing market, good hours, training provided - flexible and fun. Good attitude and a willingness to learn and be a part of a small and very important team. Make your automotive career a priority by joining the team at Priority Automotive. Our dealerships are part of one of the most successful automotive groups in the country with 21 dealerships in Hampton Roads, Washington D.C, and Roanoke. Join us on our way to the top! We represent the top brands in the automotive industry, including:

• Acura
• Lexus
• Chevrolet
• Ford
• Infiniti
• Honda
• Hyundai
• Mazda
• Nissan
• Toyota
• Braunability

We offer an excellent compensation package for full-time employees including:

• 401K/Profit Sharing
• Health/Dental
• Vacation/Sick Leave
• Professional Atmosphere
• Opportunity for Advancement
• Monthly birthday and anniversary events
• Yearly sales Top Gun trip
• Yearly, company wide, celebration

Responsibilities* Answer customer calls and establish follows-up with sales appointments.

• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Qualifications* At least one previous role based in customer service experience

• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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