Community resource specialist - database curator
Location
Iowa City, IA | United States
Job description
This position is responsible for creating and maintaining accurate record listings by implementing established processes, by recommending improvements and solutions to improve processes, and through continual research and training on industry standards and disability service systems. Outreach is made to service providers throughout Iowa and nationwide to explain the services of Iowa Compass and to assist service providers in creating, updating, and submitting their program and service information listed within Iowa Compass resources. Iowa Compass, a program of the University Center for Excellence in Developmental Disabilities (UCEDD), at the Center for Disabilities and Development (CDD) within the University of Iowa Healthcare.
This position is eligible for R emote or Hybrid work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
- Synthesize and translate information submitted by service providers about programs and services into clear and plain language, using guidance from an established Taxonomy service coding system, Inclusion Policy, and Style Guide.
- Applies professional Information and Referral membership organization Inform USA industry standards and Iowa Compass standards to the database content.
- Documents all actions taken on record listing updates and communication with service providers to manage personal workflow.
- Creates and maintains record listings in a resource database of organizations that provide programs and services for Iowans with disabilities.
- Communicate effectively through various forms of communication (phone, email, Zoom) with service providers throughout the state and nationwide.
- Research and gain knowledge of the complex systems of support for Iowans with disabilities and their families for understanding, to share information with the team, and to accurately add new services to database record listings.
- Analyzes data for quality improvement and information dissemination initiatives.
- Represent Iowa Compass by providing information about the program's mission to internal and external stakeholders.
- Assists service providers in completing an annual verification to ensure their organization’s programs and services are accurately listed.
- Contribute ideas and work collaboratively with the Iowa Compass team.
- Reports regularly to the Iowa Compass Program Manager on the status of activities. Reports on the status of tasks and projects to the Database Administrator, as requested.
Required Qualifications:
- Bachelor’s Degree in related field or equivalent combination of education and experience in data curation and analysis.
- Inform USA’s Community Resource Specialist – Database Curator (CRS-DC) certification required at time of hire, or within 12 months of employment.
- One year experience providing data analysis, including the ability to become proficient in learning new and changing applications and software.
- Extensive proficiency in working with various communication tools (Skype, Microsoft Teams, Microsoft SharePoint, Zoom, etc.) including being able to perform in an online work environment.
- Excellent written and verbal communication skills, ability to quickly develop rapport.
- Experience successfully working in a position requiring independent judgement including effective task management that requires a high level of attention to detail, prioritization, effective communication, and critical thinking.
- Experience working as a cooperative and interactive member of a remote team.
- Ability to travel occasionally for professional conferences or team events at the Center for Disabilities and Development.
Desired Qualifications:
- Knowledge of systems of support for Iowans with disabilities, their families, and service providers is highly desired.
Application Process:
In order to be considered, applicants must upload a resume and cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days.
Successful candidates must self-disclose any conviction history and will be subject to a criminal background check and education verification. This position is not eligible for University sponsorship for employment authorization. Please contact [email protected] with any questions.
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