Teller

Location

Eugene, OR | United States

Job description

Northwest Community Credit Union, a division of TwinStar Credit Union, believes in providing our employees an environment where they can flourish personally and professionally. We are proud that we have never lost sight of our founders' commitment to providing each individual, and our community, with uncommon care. Join a team with a rich heritage of serving our region for more than 70 years!

Northwest Community Credit Union serves members from offices in 36 locations across Oregon and Washington.

Status:
Full-time, Regular, Non-Exempt

Pay Range :
The full pay range is $17.81 - $22.26 per hour. Depending on experience and qualifications . 

Location: 
Eugene Branch
3701 W 11th Ave.
Eugene, OR 97402-0169

Applicants are encouraged to apply by March 8, 2024 at 5:00 PM PST.

Position Primary Purpose :
Northwest Community Credit Union, a division of TwinStar Credit Union is looking for a 40-hour a week  Teller to join their team!  This position delivers uncommon care (exceptional member service) by meeting members' needs through our sales and service culture. Recommends products and services to help members meet their financial needs and goals. Performs a variety of tasks including using a computer to process transactions, resolve member concerns, follow proper procedures to minimize errors and reduce fraud, and promote the credit union philosophy of “people helping people” and objectives. 

Visa sponsorship not available.
Contact us at 800.258.3115 with any questions or request for accommodation.

Responsibilities :  

• Greets members personally and by telephone to assist them in financial transactions and other inquiries. 
• Receives, processes, and posts member financial transactions, including deposits, withdrawals, transfers, and loan payments in an accurate and efficient manner. Maintains accurate records of all transactions.
• Processes cash orders with management oversight, completes wire transactions, and check 21. 
• Builds relationships with members and visitors to identify and cross-sell products and services that would meet their needs and provide financial benefit.
• Responds and resolves members' requests, problems, and complaints, and/or directs the member to the proper person/department for assistance. 
• Balances cash drawer and daily transactions. Balances vault and cash dispensers when necessary.
• Performs daily maintenance for the Credit Union's ATM program and orders cash for ATM with management oversight.
• Assists management with certifications, key assignments, and balancing the vault. 
• Completes all required training. Follows all security procedures and processes, including but not limited to, BSA regulations, including completing CTR and SAR reports when applicable.    
• All other duties as assigned. 

Education and Experience Required:
High school diploma (GED equivalent) with previous experience in a customer service cash handling role. Demonstrated experience cross-selling products and services a plus. Must be able to build relationships with members and identify cross-sell opportunities by staying up to date on product and service offerings. Ability to multi-task and work as part of a team required. Must be proficient with computers and capable of learning multiple software programs and applicable hardware. 

Benefits & Other Compensation:
This position is eligible for coverage under the credit union's group welfare benefits program the first of the month following your date of employment. The benefits program includes coverage paid in full by the credit union, benefits which employees share in the cost, and voluntary coverage. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Coverage covered at 100% by the credit union includes Basic Life/Accidental Death & Dismemberment (AD&D) Insurance, Long-Term Disability, and Travel Accident Coverage. Employees share in the cost of Medical Insurance, which also includes Dental and Vision coverage. Employees also have the option to elect voluntary coverage for Life/AD&D, Short-Term Disability, and AFLAC at 100% of the cost.  

The credit union offers the utilization of Flexible Spending (FSA), Dependent Care (DCA), and Health Savings Accounts (HSA) that are set up to reimburse you with pre-tax dollars for eligible healthcare and/or dependent care costs. Eligibility to contribute towards one of these savings accounts is effective with the medical insurance enrollment, based on the type of medical coverage selected.  

Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time.

  EEO Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Job tags

Salary